insurethebox Reviews

1.9 Rating 214 Reviews
C
Happiness Grade
C

Customer Service - Average

64.29%
Industry Average
Excellent company excellent service
posted 2 years ago - AminaBibi Khan
Very good service, easy to use. Would highly recommend to a friend.
posted 3 years ago - Nathan Russell
The customer service has been very good with them making me aware of ways to lower my premium and trying to cater the insurance policy around me.
posted 5 years ago - Anonymous
Not had a problem with this company but then we've not had to make a claim so of course cannot comment on the claim process or customer service.
posted 5 years ago - Millie
Not very impressed really, poor communiction and rather dictatorial stance on most things. Not helpful or understanding Would definately not insure with them again - really poor service
posted 6 years ago - Rohan
I also see some negative reviews on the customer service, I have spoken to them a few times over the time i have been with them and they have been nothing but polite and helpful.
posted 7 years ago - Tony
I must of took my policy out at the right time :-)) judging by the other reviews had nothing but excellent customer service through insure the box had a couple of problems at the start with my battery but they have been out 3 times and checked everything over since then no problems at all even from ringing customer services to keep them updated that I was changing my battery got through straight away on the phone and it was Xmas period too the staff were extremely helpful and couldn't do enough to help me very pleased with the service and will recommend to anyone thankyou insure the box :-D
posted 7 years ago - Anonymous
This Insurance Company Is Great And I Am Really Happy With It! Great Customer Service And User Friendly.
posted 9 years ago - Anonymous