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Lancaster Insurance Reviews

1.9 Rating 225 Reviews
B-
Happiness Grade
B-

Refund - Average

66.67%
Industry Average
Good value and polite those that cancel should check there terms on refund as you arnt going to get a good quote and expect everything as it is for your insurance cover if you want short term insuance you pay more ?
posted 1 year ago - ""
I found them fairly straightforward. Yes, I cancelled a policy 6 weeks in and got no refund, but as the total paid was £94 for a year (classic policy) I wasn't expecting much. Most of the £94 will have gone into handling cost and commission - I think they quoted minimum £70 cost from the insurer and their own cancellation fee which exceeded what was left over, the excess being "waived".
posted 7 years ago - John M
To those who have cancelled and received no return premium, contact the actual insurers [Lancaster are only the brokers] and ask how much the refund due is.
posted 9 years ago - Ex Broker
I had this claim open for 6 weeks then I cancelled it because I didn't own the car anymore , I was supposed to get a refund of 75% of the money payd at the start , I still to this day have not received my money . Not happy
posted 10 years ago - Austin