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Lancaster Insurance Reviews

1.9 Rating 227 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
“ Great service and fast friendly team ”
posted 5 years ago - MARK SMITH
“ Good customer service but too expensive for me. May be ok for other drivers though as I’m not convinced my car met the criteria for classic they wanted ”
posted 6 years ago - David Lewis
“ Good service easy to deal with ”
posted 6 years ago - Edward Symmons
“ Very good service and helpful there staff was very good at there job ”
posted 7 years ago - John Wilson
“ The service was so good this year I was inspired to leave a review, something which I don't normally do. ”
posted 7 years ago - Nigel Roberts
“ Great service ”
posted 7 years ago - Krzysztof Kutarnia
“ Looks like ALL of the poor reviews are from people wanting to cancel a policy. They need to understand that insurance is an annual contract so don't be surprised if you get charged a fee to cancel. My experience with Lancaster has been great. They came up with a really good price and the service was excellent. ”
posted 8 years ago - Samantha
“ Superb service, and great prices ”
posted 9 years ago - John Lannigan
“ Have insured my classic cars with this company for many years, they have provided the best price backed up by a great service. ”
posted 9 years ago - Hugh
“ Rang the customer service centre and spoke to an agent and also a team manager who resolved the issue. ”
posted 10 years ago - My Anonymous