“I have been trying to find out the companies policy on driving after a c-section for nearly a month. It is impossible to get through to someone on the phone unless you lie and say you are trying to renew your policy - I have sent a few emails all of which have been ignored and I have been on hold without speaking to a non-robot for nearly half an hour now.
It has been nearly 4 weeks since the operation and I'm stuck in a village without no transport and a tiny baby. I was hoping to be signed off to drive by the doctor, but I still don't know if I'll be insured.
Thanks a lot Quick Sure.”
“Good overall must say members of customer services that I've encounter with were pretty rude, grumpy and couldn't get me off the phone quick enough! The option to add breakdown cover to my policy was not accepted which felt was wrong”
“The company site doesnt allow the email icon to actually connect so you go through your email provider and they never reply to your query, your calls are cut off you cant get to speak to anyone, once i managed to speak to an advisor its the worst insurance company ive ever dealt with dont go there.”
“Very bad company and never come back again. I had to sent 4 times NCD by email and they still send me email with note they cancel policy if I do not send NCD. So bad customer service and take just many for nothing. So hassle. NO RECOMMEND!”
“How come they are on go comparison sites... i paid a full years car insurance for 650 which was the lowest quote by far... luckily no need to claim and my renewal is 505 which will be taken from card around the 1st off feb so so far so good ...”
