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gearbest Reviews

2.4 Rating 305 Reviews
A
Happiness Grade
A

Refund - Easy

100.00%
Industry Average
they're not willing to refund it.gearbest CUSTOMER' SERVICE +1 8O5 41O 56OO ] gearbest 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Essentially they've stolen your money, and there's not a single thing you can do about it. At least that's the gist I got from the support until they stopped responding. At least I didn't loose that much like some people have.
posted 5 months ago - sorokin
I originally posted a review about a week+ ago out of frustration of having very poor customer service. Since then I have had various communications with gearbest which have left me with a more positive experience. I eventually received a full refund for the incorrect item and gearbest told me to keep the incorrect item they sent to me which I told them I am donating to a local community services agency.
posted 4 years ago - Anonymous