gearbest Reviews

2.4 Rating 301 Reviews
A
Happiness Grade
A

Customer Service - Good

90.00%
Industry Average
I originally posted a review about a week+ ago out of frustration of having very poor customer service. Since then I have had various communications with gearbest which have left me with a more positive experience. I eventually received a full refund for the incorrect item and gearbest told me to keep the incorrect item they sent to me which I told them I am donating to a local community services agency.
posted 3 years ago - Anonymous
gearbest Rocks. 6 stars I've used gearbest a number of occasions and always had an excellent service, delivery time as been as expected or better.The prices are brilliant and unbeatable I have just ordered an electric scooter £100 cheaper than I could get it anywhere else. Now they have a new warehouse/distribution center in Poland cutting the delivery time to the UK down to
posted 4 years ago - Jason
I always buy from gearbest, they have an excellent range of products from toys to household items and always great customer service and quick delivery Would recommend!!
posted 4 years ago - Arran
I always buy from gearbest, they have an excellent range of products from toys to household items and always great customer service and quick delivery Would recommend!!
posted 4 years ago - Arran