“Ordered for my boyfriends birthday but never got a confirmation email. 10 days have gone by should have been delivered in 2-3 days. Contacted for a refund but not heard back. Pretty sure this is a scam and gutted as I don’t just have money lying around as I’m sure not many people do.”
“Please do not buy from this company. They take your money but do not send out items. No confirmation email received and no replies to my email asking where my stuff is.”
“Update on my post - I received an email from Adam confirming my cancelled order and that I will be getting my refund. He also made the point that they sell over 250 AirPods a day abc don’t take notice of bad reviews!”
“So I ordered some AirPods yesterday stupidly without researching the website.
I knew something was up when I didn’t receive a confirmation email of my order.
I then emailed them to cancel the order immediately. I have received no response but the £99 I paid is in transaction pending in my account. I rang bank to cancel my card as I don’t trust these sights not using your card details again and will now pursue a chargeback if they take my money. I am kicking myself for not checking the site out before buying.”
“DO NOT ORDER ANYTHING FROM THIS COMPANY.
I ordered refurbished AirPods last week as a little extra 50th birthday present for my wife. I have never received a confirmation email from the company, but notice that the money has been taken from my bank account. Now having read other reviews I do not expect to receive the item which should have been delivered by Hermes within 2-3 days as advertised. I have emailed the company without response. I will not be letting this matter go, and due to my line of work have the resources and know how to make the Directors of the company accountable for their actions.”
“I am absolutely horrified with their services . It’s been 10 days I have order air pod pro yet no news . Those people pure scammers . I have ask for refund and they saying Hermes has not my product therefor they waiting for Hermes to claim loss then they can refund the money to me . It’s joke while I have paid extra £5.99 for royal mail 24 service how can they send it through Hermes . Better buy fake product from cheap place then Geekswag.
I want to give them -infinity
They just looting the people .”
“Placed an order for my son’s birthday in August, since then no updates and no contact made. Have tried phoning (number doesn’t work) and emailing. Please avoid this site. I will have to contact trading standards about this website as my money was taken but no goods received at all.”
“guys a thief. Spent £100 on refurbed airpods and for some reason it says they were out for delivery and it never got delivered. they've figured out a way to send items through Royal Mail and for it to get stuck in the system so it looks like a royal mail issue. . I will raise it with police.”
“PLEASE DO NOT USE THIS COMPANY UNLESS YOU WANT FAKE GOODS AND NO REFUND!!!
This company is a complete joke! At first I thought it was alright as I bought Airpod Pros that were faulty, I contacted them and within 2hrs I received an email with a returns notice. I initially wanted another pair but changed my mind so I enclosed a note with the faulty goods to say I would like a refund. A few days later I received another set of Airpods, I contacted them through their website 14 times with no reply, I used the chat on the website a further 8 times but no one has ever responded. After reading the reviews I thought I won’t get a reply so I will try and get some of my money back by selling them on to a tech selling site. I have just received an email from the company I used which states “ Unfortunately your Apple AirPods Pro is not authentic”. That’s me £100 out of pocket and will now be going through my bank to get my money back. This company is an absolute disgrace!! Whoever owns it is an absolute cowboy!”
“Avoid like the plague. Refurbished AirPods Pro are nothing of the sort. Appalling customer service means I’m still waiting to find out how I can return them for a full refund.”
“So called refurbished AirPod pro’s are Copies selling for nearly full price, Copies only sell for max £30. Why advertise Apple stuff and sell copies?
Be aware this firm is Untrustworthy and a Scam.”
“I recently bought what I thought to be refurbished airpods - You know to save the planet and stuff. Turns out they were extremely well replicated fakes. I was told serial number was even cloned, after baffling 2 technicians as to why they stopped connecting at the Apple genius bar.”
“I placed two orders on the same day. Each order was for one set of Apple AirPods. One box arrived with one pair of AirPods but the same Royal mail delivery tracking number was allocated to both orders.
I have tried calling numerous times but the number is not connected. I have tried emailing and contacting via their website with zero response.
Avoid! Avoid! Avoid! I can’t tell you how disappointed I am in this company as they have billed me for two sets of AirPods and two sets of delivery but I’ve only delivered one set of AirPods.
Do not use Geekswag. The customer service is non-existent if anything goes wrong. I’ve heard numerous stories from other customers that I’ve contacted via trust pilot about products not being delivered and money’s not being returned.
We should work together to ensure this company never trade again.
UPDATE: 26/7/2021 After leaving a negative Trustpilot review on the 23rd, I suddenly got an email from GeekSwag saying that they were swamped by AirPod orders and asking that I clarify exactly what I had already written to them about (several times) that I had placed two orders on the same day but had only received one delivery. I confirmed this by email the same day and since then……(tumbleweed)…… nothing. Sent two more chaser emails but no response.
How can this company be allowed to continue to trade - next stop Trading Standards”
“This company is an absolute disgrace. I ordered Just under £100 worth of items for my sons seventh birthday just under 1 month ago and i have received absolutely nothing. The contact number is just a dead line, i have e-mailed numerous times with no reply.
worst company ever PLEASE DO NOT ORDER ANYTHING FROM THIS SHAMBOLIC JOKE OF A COMPANY. I'm now having to go down the road of trading standards. My poor son who lost out on his birthday and is still waiting on his toys”
“Biggest bunch of scamming pricks around. Brought a pair of refurbished air pods. And they are complete fakes. Don’t connect and disconnect all the time. Horrible sound. No noise cancelling, don’t charge properly and the ass holes don’t reply to any emails or there isn’t a way to contact them”
