“Your website is Excellent but I did have a question with the wording on the "how to order" section. I sent an email to you to confirm what the wording meant and you responded very quickly.. The phrase is, "Space required above 36" wide door if door opens out". The answer is 13 inches for the awning I wanted and I only had 15 inches space between the top of the doorframe and the bottom of the soffits. And I wasn't sure how you are actually measuring that 13 inches. You might consider revising the wording to say something like, "space between top of doorframe and top of bracket. . . or whatever would most accurately describe how to measure for that 13 inch requirement. Just a suggestion..”
“Very informative website. It was easy placing my order. I had one question about shipping. I sent an email and received a quick response from Brian McNiel answering my question.
Thank you!”
“Easy to use and very good product information. I called with a couple questions of and the customer service was excellent, I would definitely refer anyone in need of awnings to contact General Awnings.”
