“No problem with you site overall. However...in previous conversations with a gentleman at you company I was told you have a NO RETURN POLICY. That is out of line in my opinion. Let us hope your product is what I expected with the quality it appears to have. Please advise if I have this wrong.”
“The website did not provide detailed insructions for installation. I watched the YouTube videos but still had some questions about the need to locate studs or anchoring to stucco. More detailed instructions for installation would be helpful.”