Get The Label Reviews

2.0 Rating 120 Reviews
F
Happiness Grade
E

Customer Service - Bad

35.71%
Industry Average
Haven’t received my item. Now I’m being ignored after being fobbed off for the last 2 weeks. Company is great when things go right. Downright awful customer service when things go wrong.
posted 1 month ago - Anonymous
Misleading photos and descriptions. Very cheap product. Poor customer service.
posted 2 months ago - Anonymous
The customer service has been shocking.
posted 2 months ago - Rachel Horner
Really feels like a kick in the teeth considering the poor customer service, hassle they've put me through and the fact that I'm not getting what I ordered.
posted 4 months ago - Clive Jones
Awful customer service, bad fitting clothes and refund process just horrendous. Blanked on live chat when I gave them my tracking order number
posted 1 year ago - Anonymous
Discraceful customer service, took my money, missing half my order, then just washed their hands, no help at all. Thieves. Do not i repeat Do not order from these charlatans. Youd br better just throwing your money away.
posted 1 year ago - Bryan McAuley
Do not order from here! Customer service is diabolical.. Paying to return item too?? Wtf!!! AVOID THESE JOKERS!
posted 1 year ago - Anonymous
paid for next day delivery, 4 days later still waiting. tried to email customer services using the email address provided but it keeps bouncing back. then i looked at other people's reviews and i am wishing i never clicked to buy from this site.... i feel like i have been scammed but cabt speak to them as the customer service number is only open for 2 hours a day and i am working during those hours..... help needed
posted 1 year ago - Stephen
I wish I read those reviews before ordering. Rubbish customer service. No clear about return fee - had to pay £6!!! It’s a joke! Will never order again!
posted 1 year ago - Anna
Terrible customer service, paid 3.95 delivery then you have to pay another £6 to return the item. You don’t even get a refund for the original postage like other companies do. Would not order from here again. Also thought it was part of JD sport but turns out it isn’t. Avoid this retailer.
posted 1 year ago - Anonymous