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2.0 Rating 135 Reviews
E
Happiness Grade
E

Customer Service - Bad

46.67%
Industry Average
They delivered my items to the wrong address which I can’t understand because of bought loads from this company and never had a problem until this order and they are basically saying they would not replace or refund items so I am now £66 down. Terrible customer service and Terrible company will never us again
posted 1 month ago - Jason Swann
This company will do everything possible to avoid giving a refund Please avoid Terrible customer service
posted 3 months ago - Anonymous
What a rubbish company, rubbish customer service too.
posted 6 months ago - Anonymous
Terrible service sent items to wrong address so much hassle to get refund never received do not buy from this company waste of money and time
posted 10 months ago - Susan funnell
Poor service. Customer Service takes ages to reply. Live chat is hardly ever open. They don't deliver your items and then outright all you a liar. They're a bunch of thieves!
posted 10 months ago - Jordan
Haven’t received my item. Now I’m being ignored after being fobbed off for the last 2 weeks. Company is great when things go right. Downright awful customer service when things go wrong.
posted 1 year ago - Anonymous
Misleading photos and descriptions. Very cheap product. Poor customer service.
posted 1 year ago - Anonymous
The customer service has been shocking.
posted 1 year ago - Rachel Horner
Really feels like a kick in the teeth considering the poor customer service, hassle they've put me through and the fact that I'm not getting what I ordered.
posted 1 year ago - Clive Jones
Awful customer service, bad fitting clothes and refund process just horrendous. Blanked on live chat when I gave them my tracking order number
posted 1 year ago - Anonymous