Getaflight Reviews

“ I requested to cancel and a refund so I could rebook and they would not refund in full, instead they offered only £3000 which meant they would keep £3200! 52% I questioned why as KLM offer £0 charge full refund with this ticket. ”

“ Unfortunately by then I had made arrangements to stay in Colombia based on knowing that this extra expense would be offset by the £320 refund. ”

“ then tried to phone lufthansa but no luck as they told me to phone just 4 flight to arrange refund. ”

“ I had the worst experience buying a ticket through your website. I have never had this kind of treatment of tussling, and been told to request for a refund without valid reason. ”

“ Called them to book a flight and Jitty was lovely and helped me to book, and then after I paid for my flight, called me again saying the price was increased and I could either get a refund or pay extra to keep the flight the same. ”

“ They don't refund my money back. ”

“ These are scammers! Canceled the booking after some minutes and no refund. It's been 2 months and the money still hasn't been returned. Support does not answer questions ”

“ KEEP AWAY FROM THIS COMPANY THEY ARE VERY UNPROFESSIONAL AND CROOKS. TAKEN PAYMENT FOR MY FLIGHT FROM MY CARD THEN EMAILED TO SAY HAVE TO DO BANK TRANSFER AND WON’T REFUND THE CARD PAYMENT. TELLING ME TO GO TO MY BANK TO CLAIM IT BACK, MY PAYMENT BY CARD WAS VERIFIED BY 3D VERIFICATION I EVEN OFFERED TO SEND ID AND COPY OF BANK STATEMENT BUT THEY NOT INTERESTED. KEEP AWAY!!! ”

“ WhatsApp contact of the company is a complete joke, do not expect an answer in WhatsApp for 48-72 hours, when contact we been told we have to call they can not provide what is going on in WhatsApp, I guess they don't want to provide anything in writing, because they know they did a mistake and they have our hard earn money in account but charge us again, on the phone, it takes hours to talk to carol and Sarah, when we called we were told carol who did your booking is in a break, but we booked the ticket online not through Sarah, so we had to wait until carol finish the break, worst they refused to refund and told us to contact the bank. ”

“ We suspected fraud and wanted to cancel the ticket, but they told us that in order to get a partial refund (they would withhold GBP200 admin fee) we needed to PAY AGAIN the whole amount by bank transfer. ”