Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,561 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alina extent job”

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Posted 1 day ago

“Alina was did me a very good response to my request and would listen to details”

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Posted 2 days ago

“Terry was very responsive and friendly.”

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Posted 4 days ago

“The best experience with a travel agent I have ever had. Alex was amazing and was very helpful and helped me find a suitable flight within my budget.”

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Posted 6 days ago

“aimed Getaflight Customer SerVice 8O541O,56 OOat strengthening the defence lines in order to absorb the attack" and "preserve the lives of civilians and soldiers". It was also reportedly preparing to counter-attack, while rebel gatherings within the city were targed by airstrikes.”

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Posted 1 week ago

“I got the great customer service with Alina . She is very helpful.”

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Posted 1 week ago

“Highly recommend you support and good service Terry”

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Posted 1 week ago

“If I could give zero stars, I would. The company which balances itself upon fake 5 star reviews, to lure people into booking with them. This company operates under multiple names—GET A FLIGHT, PH Travel, CallForUmrah, Clickaholiday, Getacruise, Perfect Holidays, Voliamo, checkaholiday and probably many more! They are nothing short of scam artists. From the start, they made what should have been a straightforward process an absolute nightmare. When I needed to cancel my booking due to their website issuing the tickets for the wrong dates, the airline was more than willing to issue a refund. They even provided a waiver code and assured me they’d communicate directly with this agency. However, GET A FLIGHT had other plans. Here’s what they did: 1. Deliberate Delays: They dragged out the process until the cancellation period expired, ensuring I couldn’t get a refund. 2. False Promises: They repeatedly said they’d call back or email, but they never did. It was all lies. 3. Deleting Communication: They deliberately deleted correspondence from the airline, including the waiver code for the refund, and claimed they “never received it.” 4. Shifting Blame: When confronted, they outright told me there was nothing they could do and that I’d have to deal with the airline myself. I took it upon myself to contact the airline directly, and guess what? The airline was still willing to refund me—but only if GET A FLIGHT responded to their emails. Of course, this fraudulent company refused to engage, leaving me stranded and out of pocket. They are deceitful, unprofessional, and completely untrustworthy. They operate under multiple names to cover their tracks, but the scam is the same. Avoid them like the plague. Save yourself the stress, money, and heartache. DO NOT BOOK ANYTHING THROUGH THEM. As they continue to decline key information such as their ATOL number so that I can raise the issue further. It’s clearly a situation where they made sure I was stuck alongside my money, is a clear issue of misconduct and now they wish that I just accept that this is how the industry is. They gave me multiple forms of disinformation to temporarily shut me up and hope it will pass, unfortunately and unlike them, I work very hard for my money and will not be letting this go. The communication is so poor and reminds me of a Scam Call Centre.”

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Posted 2 weeks ago

“I got free seats from terry”

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Posted 2 weeks ago

“Great service by terry”

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Posted 2 weeks ago

“Alex was great”

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Posted 2 weeks ago

“Maggie was very courteous, helpful and patience. Her recommendation for an upgrade was happily accepted. Made the experience very pleasant. I would come back to Valiomo for future travel booking.”

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Posted 2 weeks ago

“Excellent service by Terry. i would highly recommend”

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Posted 2 weeks ago

“Booked a flight today with Alina ,,very happy with the way I was treated, all booked very smooth , price was fine . Will be booking with you definitely in the future and I will recommend you to friends xx Gabriela very happy customer xx”

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Posted 2 weeks ago

“Terry spoke clearly and was efficient.”

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Posted 2 weeks ago

“Excellent customer service from Alina. She was right on the ball and rang me straight after my booking to make sure everything was good.”

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Posted 2 weeks ago

“Quick and easy”

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Posted 2 weeks ago

“Well done Alina at Get a flight! Your service is excellent. Do easy to book flights on-line. I'm so happy my friend told me about Geta flight. Thank you for the courtesy call within minutes of my booking.”

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Posted 2 weeks ago

“Alex and Getaflight found me a good economic ticket and provided great customer service.”

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Posted 2 weeks ago

“Alina rang me as soon as I had booked my ticket to offer me a flexible booking plus seat reservations. I'm very pleased with her rapid response and it reassured me that my flights will be well handled”

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Posted 2 weeks ago

Getaflight is rated 4.5 based on 1,561 reviews