Getaflight Reviews

Name: Getaflight
Rating: 4.61

4.6 Rating 1,869 Reviews

91 %

of reviewers recommend Getaflight

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4.6

Based on 1,869 reviews

Customer Service
Communication Channels	Telephone, Live Chat

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stella was excellent with great customer service. Quick response and very polite. Thank you.”

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Posted 2 weeks ago

“Stella was excellent with great customer service. Quick response and very polite. Thank you.”

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Posted 2 weeks ago

“Stella solved my issues efficiently and quickly. Much appreciated!”

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Posted 2 weeks ago

“Stella made everything so easy and straight forward to change the dates of my flights.”

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Posted 2 weeks ago

“Good service from Mr AUSTIN，very helpful and honest.”

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Posted 3 weeks ago

“Great experience booking our family trip from London to Caracas with GetAFlight. The process was smooth, pricing was competitive, and everything was handled efficiently. A special thanks to Austin for his excellent support—professional, responsive, and very helpful throughout. Would definitely recommend and use again.”

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Posted 3 weeks ago

“I have never used a 3rd party booking agent before but so far so good. I had a booking email quickly, my ticket came through within 24 hours and I was able to use the booking reference on the airline website to see that my seats were reserved. I then had a question and contacted them via WhatsApp and spoke to Stella who was very helpful and got back to me within seconds. I am feeling confident that I have made the right choice and saved a lot of money by using them.”

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Posted 3 weeks ago

“Stella helped me with my flight amendment, quick responds and acturate information. Highly recommend.”

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Posted 3 weeks ago

“Needed help with some seat rearranging and Stella was very gracious and helpful. Would recommend!”

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Posted 3 weeks ago

“I had an urgent issue to resolve which was something of my own fault, I contacted GetAFlight via my booking I made and got a fast response via WhatsApp to my linked mobile number on the transaction. I was connected with STELLA, who was absolutely lovely and incredibly helpful, she gave me my options to rectify the issue and was very patient with me whilst I took some time to make a decision on this. She kindly gave me some advice to help me make my decision, after making one I had issues it’s my payment method as I was helping my father on his behalf and had to wait to sort this, Stella kindly offered to wait for me the next day to resolve this. In the end Stella was amazing and she was so patient with as I can imagine it was a lengthy issue she had to deal with but she was so helpful and friendly the whole way through! I would recommend using their services and if you do get into trouble and are lucky enough to get Stella to help you then I am sure your issue will get resolved swiftly and with kindness. I hope that Stella gets the recognition for helping me!”

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Posted 2 months ago

“It’s the first time I’ve been contacted instantly by a travel agent’s customer service team, and Stella was on hand to answer any questions I had and promptly assisted.. I would certainly recommend GetAFlight and would opt for them again when I see them on Skyscanner”

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Posted 2 months ago

“Stella provided excellent customer support. She was polite, helpful, and resolved my issue quickly. Really appreciate her professionalism and great service.”

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Posted 2 months ago

“Stella assisted us lovely and quickly and made the process simple.”

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Posted 2 months ago

“Stella was so helpful and sorted out a full refund for me! Thank you”

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Posted 2 months ago

“Stella has been amazingly helpful over the last few days. The company was seamless to book with but unfortunately we had to cancel due to the situation in Iran. You hear horror stories about companies being difficult but Stella from PH travel has been amazing. We wouldn't hesitate to book a holiday with them in future.”

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Posted 2 months ago

“Alex was a superstar and sorted out an error that I had made. He reassured me, calmed me down and was really good. I will absolutely be using his services again”

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Posted 2 months ago

“Stella was incredibly helpful with my flight booking! I truly appreciate her professionalism and friendly approach excellent service”

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Posted 2 months ago

“Thank you Stella for getting my flights booked to Goa!!!”

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Posted 2 months ago

“Stella has been great, answered all my questions in a timely and informed manner. In general the service has been friendly and cooperative.”

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Posted 2 months ago

“Stella helped me swiftly with all the questions i had, reassurred me and followed up with the tickets that she wemt out of her way to send to me. THANKYOU you made what woukd be a highly stressful time for me very easy!!”

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Posted 2 months ago

Getaflight is rated 4.6 based on 1,869 reviews