Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,849 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,849 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 1 week ago

“When I needed to change my flight Stella was very helpful, going out of her way to find a reasonable price and even contacting me the following day when the prices dropped. Communications were extremely prompt via WhatsApp and phone. This is how using a travel agent should feel. Will definitely use get a flight for our next trip!”

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Posted 1 week ago

“Estella was very helpful clear and effivient answering my questipns .”

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Posted 2 weeks ago

“Provided very cheap and convenient flights for me STELLA”

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Posted 3 weeks ago

“Very competitive price with extra luggage allowance. Stella msged me on WhatsApp and I’ve confirmed a couple of things with her. Brilliant service!”

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Posted 3 weeks ago

“Austin has given myself great service and is really helpful”

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Posted 3 weeks ago

“Stella was a great help very responsive”

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Posted 3 weeks ago

“No queing when called customer service. Austin was very helpful.”

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Posted 3 weeks ago

“Very good services Stella is very nice”

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Posted 3 weeks ago

“Stella was a great help and responded very quickly to my query. Thank you very much!”

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Posted 3 weeks ago

“Thank you Austin. Great customer service”

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Posted 3 weeks ago

“Amber was incredible helpful for my booking.”

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Posted 3 months ago

“Great service”

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Posted 6 months ago

“Austin handled my problem like pro he resolved in short time and very satisfying.”

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Posted 6 months ago

“Great experince and support particularly Ryan who is support staff, very professional and helpful he even supported me and offered me some good deals”

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Posted 6 months ago

“Very helpful customer service from Alina.”

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Posted 6 months ago

“Get A Flight is very good. They have good customer service with considerate foresight to your travel plans”

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Posted 6 months ago

“Great service. Ryan offer us upgrade and we felt valued.”

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Posted 6 months ago

“The online booking was straightforward but I had to call them to check over the phone for some help. One of the teams, Ryan guided me through the process and he was very helpful. Happy with the service so far.”

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Posted 6 months ago

“Very helpful and I couldn’t believe how much cheaper it was to book through GetAFlight.”

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Posted 6 months ago

Getaflight is rated 4.6 based on 1,849 reviews