Getaflight Reviews

4.5 Rating 1,429 Reviews
89 %
of reviewers recommend Getaflight
4.5
Based on 1,429 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Getaflight 5 star review on 25th February 2023
James
Getaflight 1 star review on 30th December 2022
Taqi Mohammed
Getaflight 5 star review on 18th December 2022
Priya Paul
Getaflight 5 star review on 30th May 2022
Hamza
Getaflight 5 star review on 27th May 2022
Alex
Getaflight 5 star review on 19th May 2022
Zahid Masood
Getaflight 5 star review on 19th May 2022
Chris
7
Anonymous
Anonymous  // 01/01/2019
We booked an air-ticket and they told us that we would have to pay AGAIN by bank transfer, even though the payment had gone through, claiming that it was not secure. Our bank assured us that if the payment was not secure it wouldn't have gone through. We suspected fraud and wanted to cancel the ticket, but they told us that in order to get a partial refund (they would withhold GBP200 admin fee) we needed to PAY AGAIN the whole amount by bank transfer. Else they would not issue us the tickets and they would simply hold on to our money... We found this preposterous and complained strongly. After speaking to fraud agencies we bumped to a very helpful employee in GetaFlight, Richard Neeson, who made sure that we got a full refund and it all ended well. We are grateful to him. The original tickets did end up costing us GBP200 more because of the delay in booking them due to the turmoil, but we were relieved to have gotten the original amount back at least.
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Posted 1 year ago
Thanks Kevin, he resolved my issue quickly.
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Posted 1 year ago
richard was very helpful and polite. He would return the phone calls as best as possible. travel agency was difficult to work with as they were not efficient
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Posted 1 year ago
Thanks to khaif I was able to change my flights date.
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Posted 4 years ago
It is not a reliable agency, I have sent an email inquiring about my booking and no answer yet. Never buy again from Getaflight
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Posted 5 years ago
Getaflight is rated 4.5 based on 1,429 reviews