Getaflight Reviews

Name: Getaflight
Rating: 4.52

4.5 Rating 1,429 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,429 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The telephone assistant, DEVIKA , was very helpful.”

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Posted 2 days ago

“Bella was really good and very helpful”

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Posted 6 months ago

“Good service.”

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Posted 10 months ago

“Ethan Walker certainly put my mind at ease with his prompt reply n action regarding a hitch in my flight booking. Thank you”

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Posted 11 months ago

“Although unable to clarify the problems at this stage, Peter was very helpful. Hopefully, if we need to go back to him, he will be able to fix it.”

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Posted 11 months ago

“Quick and easy booking, thanks Peter”

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Posted 11 months ago

“Prompt online booking. Online chat needs improvement”

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Posted 1 year ago

“Very happy to have some one on chat and on a call on a Saturday after normal business hours. However booking form could be much clearer and should state names as per passport. Not just to have first name last name.”

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Posted 1 year ago

“It was good”

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Posted 1 year ago

“Dealing GAF was made so simple and I must thank Peter Brown for how he answered my questions and made an added booking so easy. Thank you all, P A Mason”

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Posted 1 year ago

“Jitty was really kind and helpful. She gave good options for flights and behave professionally .”

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Posted 1 year ago

“Customer service was excellent. I had to cancel & rebook my flight. Freddy helped me to get a ticket which was cheaper in that month. Thank you. But the cancellation fee was bit high..”

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Posted 1 year ago

“Phone answered promptly and efficiently. Helpful; staff who was able to deal with my booking there and then and get it all sorted”

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Posted 1 year ago

“Great service and communication , Maggi Grace helped me several times on up grades of seat ! Faultless , im a regular flyer and always use getaflight when possible”