Getaflight Reviews

Name: Getaflight
Rating: 4.52

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,435 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me sincerely to get my flight tickets…much appreciated”

Helpful Report

Posted 1 year ago

“Kevin was very helpful to sort out my ticket.”

Helpful Report

Posted 1 year ago

“Took a while to receive help but once I got my call, Richard was very very helpful !!”

Helpful Report

Posted 1 year ago

“Richard Neeson was very helpful in helping me with my ticket queries. He was very efficient and managed to resolve all the problems I was having. very happy with the service provided. Well done Richard.”

Helpful Report

Posted 1 year ago

“He helped us with what we needed. Thank you.”

Helpful Report

Posted 1 year ago

“Got theprice advertized, so often there are many add ons. Had some issues trying to pay, used 2 separate cards. Not sure what the issue was. Decent follow up from Sarah when questions sent in.”

Helpful Report

Posted 1 year ago

“Sarah was very polite and helped me with putting my booking through as it was declined. Thank you for the great customer service.”

Helpful Report

Posted 1 year ago

“Good customer service thank you Kevin”

Helpful Report

Posted 1 year ago

“Hi spoke to Sophia she was very nice on the phone and was quickly able to assist me with my query, great service”

Helpful Report

Posted 1 year ago

“sarah was very helpful in the chat!”

Helpful Report

Posted 1 year ago

“The WhatsApp service was super easy to communicate with the Getaflight staff. Despite a quite slow response initially, Kevin helped me find a flight that suited me and once caught at the right time resolved my request promptly. Overall this was a much more positive experience than using other customer service platforms.”

Helpful Report

Posted 1 year ago

“Richard Neeson was a great help on the phone answering my query which I was very worried about, he talked me through my query and answered my question in full. Excellent service.”

Helpful Report

Posted 1 year ago

“I spoke to Sarah. She helped me book a flight that was refundable and changeable and gave me options. It was a good experience but at times felt like it was slightly unprofessional.”

Helpful Report

Posted 1 year ago

“Richard Neeson was very helpful over the phone in regards to our flights changing. Very professional and understanding.”

Helpful Report

Posted 1 year ago

“I needed to change my flight from Zanzibar to the Uk 24hrs earlier than planned. I spoke to Jordan who was a lovely guy, very informative and sorted out my flight change very promptly. Thank you Jordan 👍🏽 Take care Butty.”

Helpful Report

Posted 1 year ago

“The service of travels was very good expecially Mr. Richard who is very kind, polite and respectful. I am happy to recommend PH Travels.”

Helpful Report

Posted 1 year ago

“Thanks to Richard Neeson at Getaflight. He always responds and resolves our queries in a professional manner. We've had a lot of flight changes due to the airlines and Richard is the No1 guy to get us sorted ... highly recommended”

Helpful Report

Posted 1 year ago

“The service is good but the price has gone up when it turn to payment mode.”

Helpful Report

Posted 1 year ago

“Great customer service. David was most helpful with booking the tickets and the baggage as we didn't need to book baggage for all the travellers.”

Helpful Report

Posted 1 year ago

“Richard was very helpful and takes his time attending to me.”

Helpful Report

Posted 1 year ago

Getaflight is rated 4.5 based on 1,435 reviews