I had to use the online chat as I had an issue regarding flights I booked. The only thing I would say is don't just say "I advise you to go to the airlines site" rather then asking me what the issue is. I couldn't log in I have to keep resetting my password to get in which is stupid! But when I told Sarah the issue I had she advised me & we sorted it. Which I was happy with in the end. But next time ask what is the problem. But Sarah was helpful! Thank you
2 years ago
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