Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing GAF was made so simple and I must thank Peter Brown for how he answered my questions and made an added booking so easy. Thank you all, P A Mason”

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Posted 2 years ago

“Jitty was really kind and helpful. She gave good options for flights and behave professionally .”

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Posted 2 years ago

“Customer service was excellent. I had to cancel & rebook my flight. Freddy helped me to get a ticket which was cheaper in that month. Thank you. But the cancellation fee was bit high..”

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Posted 2 years ago

“Phone answered promptly and efficiently. Helpful; staff who was able to deal with my booking there and then and get it all sorted”

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Posted 2 years ago

“Great service and communication , Maggi Grace helped me several times on up grades of seat ! Faultless , im a regular flyer and always use getaflight when possible”

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Posted 2 years ago

“Absolutely excellent service quick and easy.. and jitty was absolutely fantastic and so polite a credit to her job”

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Posted 2 years ago

“Good price on tickets and great assistance from Jitty with payment issues. Tickets emailed in good time. Looking forward to the flight.”

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Posted 2 years ago

“Charlie was a star. He personally helped sort a problem, where others did not”

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Posted 2 years ago

“Super ! So quick and easy”

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Posted 2 years ago

“Good customer service, easy communication. And stuff are kinda.”

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Posted 2 years ago

“Prices were reasonable and booking process was smooth.”

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Posted 2 years ago

“Prompt response received”

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Posted 2 years ago

“Jitty has been very helpful and polite. I got recommendation from my sister to book through getaflight. Good deal. Thank you”

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Posted 2 years ago

“Sarah was very kind and helpful. We resolved the issues we had with our reservation. even on a Saturday night”

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Posted 2 years ago

“Jitty was very professional and got the flights I needed, at competitive price. thankyou”

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Posted 2 years ago

“The service i recieved was excellent.”

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Posted 2 years ago

“not bad service”

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Posted 2 years ago

“Great customer support, carol was very helpful when I needed to change flight details”

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Posted 2 years ago

“Very helpful customer service Especially Richard Neeson for sorting Airline ticket quirey out Thank you”

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Posted 2 years ago

“Happy excellent service thanks Richard Neeson”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews