Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Getaflight Reviews

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

4.5

Based on 1,435 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Getaflight 1 star review on 30th December 2022

Getaflight 5 star review on 18th December 2022

Getaflight 5 star review on 30th May 2022

Getaflight 5 star review on 27th May 2022

Getaflight 5 star review on 19th May 2022

Getaflight 5 star review on 19th May 2022

7

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flight prices are competitive and the customer service was good but problems with the payment failures reduced my overall satisfaction. I tried multiple cards with different browsers but without success. Only when using bank transfer was payment accepted. This narrowed down my options on this holiday.”

Posted 1 year ago

“I ran into complications, phoned and was able to speak to Richard Neeson. He analysed the situation I was in and was empathetic towards seeing what could be done. We discussed many things with great communication I found easy to decide my options. Overall went great and now I can enjoy my flight!”

Posted 1 year ago

“Very good service”

Posted 1 year ago

“Jitty was very understanding, passionate in her work to achieve the result.”

Posted 1 year ago

“It was not the lowest price, but as the reviews were good, it seemed the place to go. Booked with them & there was issues finding the right date of births years. Pointed it out to the chat section & Sarah responded to me fairly quickly, took my number called me & fixed it up. Then sent me the proper link to pay on. It was great.”

Posted 1 year ago

“Very good, also really good service provided by Freddy who explained everything so calmly and nicely. Thank you 😊 Happy with Getaflight service.”

Posted 1 year ago

“Very easy to book and very helpful”

Posted 1 year ago

“I phoned you after I booked a flight and I need to cancelled the ticket and change the flight, I contacted you if I can get refund and re-book, but one of your staff didn't help me at all. Then I contacted a different department. You helped me a lot. Even though it was a very small amount, I got refund and you helped me a lot to re-book flight. You have contacted me 3-4 times to make sure that I got a right flight. I very much appreciated your help and patient with me. Thank you very much.”

Posted 1 year ago

“Did not receive any flight confirmation E mail I spoke to Sarah who quickly sorted everything out for me. Thank you Sarah.”

Posted 1 year ago

“I entered one of the birthdates wrong, and Sarah managed to change the date without any issues and put my mind at rest, very helpful. Thank you Sarah”

Posted 1 year ago

“Booking went without any problems and received our e-tickets by email not long after. Had a call from Eva Smith today, asking if I needed any further info, and if so on a later stage to give her a call. Only flying Nov so will leave another review after our trip.”

Posted 1 year ago

“Good customer service”

Posted 1 year ago

“They answer my queries in full.”

Posted 1 year ago

“I am so relieved now after waiting for my booking made 4 weeks ago to be resolved which end up to not be a Uk booking . The transfert process time was a bit long than expected but, I am happy to work with Kevin walker on Chat who handled everything in a professional way and knew how to deal in such situation, he was so patient and he would explain quietly the process. I truly recommend Get A flight online booking, easy , flexible and secure. Thanks.”

Posted 1 year ago

“Very responsive via Chat”

Posted 1 year ago

“Great service.Thanks”

Posted 1 year ago

“Very good I like the getflight”

Posted 1 year ago

“Excellent service, and got price on Tickets”

Posted 1 year ago

“I had to use the online chat as I had an issue regarding flights I booked. The only thing I would say is don't just say "I advise you to go to the airlines site" rather then asking me what the issue is. I couldn't log in I have to keep resetting my password to get in which is stupid! But when I told Sarah the issue I had she advised me & we sorted it. Which I was happy with in the end. But next time ask what is the problem. But Sarah was helpful! Thank you”

Posted 1 year ago

“Sarah was very efficient in assisting me in amending my incorrect entry for my e-mail address”

Posted 1 year ago

«
1
2
3
4
5
»

Getaflight is rated 4.5 based on 1,435 reviews