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Giles Insurance Reviews

5.0 Rating 165 Reviews
A
Happiness Grade
A

Customer Service - Good

94.44%
Industry Average
Very competitive prices. Excellent service from Neil as usual, tailored to my exact needs.
posted 4 weeks ago - Kim Wood
Customer service was excellent and so attentive. Neil assisted me to turn around a new business cover within a short deadline and the communication was faultless. I feel in very safe hands going forward with Neil and the team.
posted 2 months ago - Sammi Brown
The person i talked to was very kind and informative ,he lisen to want i had to say and went beyound his way to understand my needs and counserns ,it was a lovely conversation and the service was great ,i never felt for a secound i am on the phone waiting to long or my requests where ever ignored ,we went through everything and resolved my issue with no problems fast and in a nice vibeing tone ,all i got to say is thank you foe your excelent work and people skills ,we need more people like this ,10/10 service ,keep it up!!!!
posted 3 months ago - Anonymous
Neil Giles customer service is fantastic - straight to the point no messing around and polite to go with it 100% recommend
posted 6 months ago - Edward Vickery
Giles are the market leading insurance provider for Mobile catering for a reason. Their in-depth service and eye for detail ensures the industry demands are met, therefore helping startups like mine to be on the right foot from the get going.
posted 11 months ago - Anonymous
I felt that they are professionals in their field. Lia provided me with such excellent service!
posted 11 months ago - Anonymous
Always efficient and trusting service. All staff are polite and helpful with any queries and communication is exceptional. Special mention to Antony and Lia who I have dealt with. Both a credit to the company. Thanks again.
posted 11 months ago - Tom
Michael from Giles Insurance was incredibly helpful and efficient, assisting me with the cover I need for my business and answering my many questions. Knowledgeable and great customer service. Definitely will recommend to others.
posted 11 months ago - Maddie
Knowledgeable, professional & swift. Best service I ever had from an insurance company. Would I use them again? Definitely. Thank you Jordan
posted 11 months ago - Anonymous
Jordon was very fast and efficient in switching our policy. He also knew of a policy that covered our requirements perfectly. Great service
posted 1 year ago - Anonymous