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Giles Insurance Reviews

5.0 Rating 161 Reviews
A
Happiness Grade
A

Customer Service - Good

94.12%
Industry Average
The person i talked to was very kind and informative ,he lisen to want i had to say and went beyound his way to understand my needs and counserns ,it was a lovely conversation and the service was great ,i never felt for a secound i am on the phone waiting to long or my requests where ever ignored ,we went through everything and resolved my issue with no problems fast and in a nice vibeing tone ,all i got to say is thank you foe your excelent work and people skills ,we need more people like this ,10/10 service ,keep it up!!!!
posted 1 day ago - Anonymous
Neil Giles customer service is fantastic - straight to the point no messing around and polite to go with it 100% recommend
posted 3 months ago - Edward Vickery
Giles are the market leading insurance provider for Mobile catering for a reason. Their in-depth service and eye for detail ensures the industry demands are met, therefore helping startups like mine to be on the right foot from the get going.
posted 8 months ago - Anonymous
I felt that they are professionals in their field. Lia provided me with such excellent service!
posted 8 months ago - Anonymous
Always efficient and trusting service. All staff are polite and helpful with any queries and communication is exceptional. Special mention to Antony and Lia who I have dealt with. Both a credit to the company. Thanks again.
posted 8 months ago - Tom
Michael from Giles Insurance was incredibly helpful and efficient, assisting me with the cover I need for my business and answering my many questions. Knowledgeable and great customer service. Definitely will recommend to others.
posted 8 months ago - Maddie
Knowledgeable, professional & swift. Best service I ever had from an insurance company. Would I use them again? Definitely. Thank you Jordan
posted 8 months ago - Anonymous
Jordon was very fast and efficient in switching our policy. He also knew of a policy that covered our requirements perfectly. Great service
posted 9 months ago - Anonymous
Very happy to recommend Giles Insurance, especially for food trading businesses. They know what they are talking about, and they action things fast and accurately. They have been of great service to me over the past 6 years. 5 stars all round.
posted 9 months ago - Andrew Savill (Maison Breizh)
Great prompt service thanks so much
posted 10 months ago - Antonio Rizzotto