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Giles Insurance Reviews

5.0 Rating 167 Reviews
99 %
of reviewers recommend Giles Insurance

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I’m very happy with Giles Insurance and the advice I received from Neil. I run a small pizzeria, and his quote came in at less than half of what I had been paying through Simply Business. On top of that, he made sure I actually had the coverage I needed there were gaps in my previous policy that I hadn’t been aware of. All round, great service. Highly recommend.
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Posted 4 weeks ago
I genuinely don't think, in my working or personal life, I have encountered a more helpful (or patient!) company. We tweaked the quotes a few times, stalled with completion of the project... Neil was polite, professional and extremely helpful each step of the way. Thanks everyone at Giles Insurance!
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Posted 1 month ago
The team are really helpful and guide you through the process. Always available to go through things. Would highly recommend.
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Posted 1 month ago
Very competitive prices. Excellent service from Neil as usual, tailored to my exact needs.
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Posted 2 months ago
Neil went above and beyond to help me get a great policy that covered all of my needs. He took the time to cover every aspect of my business to make sure I was fully protected. This is the first time I have felt like the broker actually cared and it wasn't just another sale. I would hghly recommend this company to any business looking for a genuinely helpful company. Thanks Neil for everything!
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Posted 4 months ago
Thomas was outstanding, very helpful and clear regarding my insurance policy a massive credit to any company
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Posted 4 months ago
Customer service was excellent and so attentive. Neil assisted me to turn around a new business cover within a short deadline and the communication was faultless. I feel in very safe hands going forward with Neil and the team.
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Posted 4 months ago
The person i talked to was very kind and informative ,he lisen to want i had to say and went beyound his way to understand my needs and counserns ,it was a lovely conversation and the service was great ,i never felt for a secound i am on the phone waiting to long or my requests where ever ignored ,we went through everything and resolved my issue with no problems fast and in a nice vibeing tone ,all i got to say is thank you foe your excelent work and people skills ,we need more people like this ,10/10 service ,keep it up!!!!
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Posted 4 months ago
Very quick to sort issue out like 2 minuets, always helpful and go that extra mile, been with em for years......
Giles Insurance 5 star review on 10th June 2025
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Posted 6 months ago
Great informative team, make life very easy for us clients/customers. Was recommended to them and would recommend to others.
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Posted 7 months ago
Neil Giles customer service is fantastic - straight to the point no messing around and polite to go with it 100% recommend
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Posted 7 months ago
Giles Insurance have been great to work with over the last few years. Would highly recommend their services!
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Posted 8 months ago
Excellent
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Posted 8 months ago
they kept me around for years
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Posted 11 months ago
Giles are the market leading insurance provider for Mobile catering for a reason. Their in-depth service and eye for detail ensures the industry demands are met, therefore helping startups like mine to be on the right foot from the get going.
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Posted 1 year ago
I felt that they are professionals in their field. Lia provided me with such excellent service!
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Posted 1 year ago
Always efficient and trusting service. All staff are polite and helpful with any queries and communication is exceptional. Special mention to Antony and Lia who I have dealt with. Both a credit to the company. Thanks again.
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Posted 1 year ago
Michael from Giles Insurance was incredibly helpful and efficient, assisting me with the cover I need for my business and answering my many questions. Knowledgeable and great customer service. Definitely will recommend to others.
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Posted 1 year ago
Really easy and stress free to deal with Lia at Giles. Good value quotes and quick, efficient replies
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Posted 1 year ago
Knowledgeable, professional & swift. Best service I ever had from an insurance company. Would I use them again? Definitely. Thank you Jordan
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Posted 1 year ago
Giles Insurance is rated 5.0 based on 167 reviews