“Chris sorted the cover for a very last minute van purchase. He manage to get reasonable quotes in a very short amount of time and answered my questions quickly! He did not get annoyed at my multiple phone calls through the day to follow up. Knowledgeable and trust worthy!”
“Tom was incredibly helpful over the phone when purchasing business insurance. He went into great detail regarding the benefits to make sure I got the best deal relevant for my company. Brilliant staff, brilliant service!”
“I think the main word is consistency. It does not matter who you get on the end of the phone they are able to access all systems and respond. Also they do everything one asks immediately and efficiently and confirm everything in writing. Nothing ever appears to be too much trouble. I strongly recommend them.”
“Karen was amazing she helped me with everything, answered all my questions, and she did all the documents same day which is very helpful for me. Thank you very much Karen.”
“I've dealt with Giles Insurance for several years now through Tom Young and have always found Tom and Giles to be very efficient, professional, friendly and very helpful. I am extremely pleased with the service I have received. Highly recommended”
“Tom was extremely helpful and efficient when dealing with my insurance enquiry. I was informed quickly about various parts of my quote. I will be recommending Giles insurance when out trading at events!”
“Very helpful with customer services. Haven't tried to claim.yet so not sure how that will be but from sales point of view very helpful and send reminders to keep tou up to date!”
“Renewed my policy for the second year with Giles. Anthony was very helpful. Always a quick response and great price. Also gave very good advice to make sure I was insured correctly for my catering business.”
“Tom Young was exceptional throughout my claim. He was always available and got back to me straight away, went above and beyond to help me get my settlement. I would 100% recommend Giles Insurance to anyone looking to get insurance. This company really cares, and i commend Tom on his excellent customer service skills, thank you Tom”
“I have been with Giles insurance for my small catering business for over 10 years!
Never had any need to change insurers.
Very friendly team, Karen was incredibly helpful, professional and prompt with getting my new quotation today.
I already have and will continue to recommend to others.”
