“
After 4x weeks a white gold, rhodium plated, green diamond ring went brown. No amount of cleaning would work. GLAMIRA refused to take responsibility or offer a refund. Sighting the small print. My fiancée is mortified. I wish I’d never bought it. Disgusting.
”
posted 2 months ago
- Andy Hendon
“
I was (and still am) deeply disappointed with GLAMIRA, and I didn’t want to wait another two months, so I told them I wanted a refund.
”
posted 3 months ago
- Anonymous
“
Absolute nightmare, non-existent customer service and quality control.
The ring we ordered not even matches their own scale, delivery takes forever and then delayed still. We sent back to resize it, which came back untouched and the ring is not suitable for use and they don’t want to resize anymore nor refund.
Reclamations not accepted or honoured.
Avoid at any cost as this is almost like a scam with full of incompetent people.
”
posted 3 months ago
- Anonymous
“
Ordered a ring November 2024 . The ring arrived 04/12/24 . 24/01/25 one of the amethysts fell out of the ring and was lost. The company will not accept fault and will not refund my money or accept the ring back for repair as I do not know where the stone is . So I have a worthless ring !!! DO NOT USE THIS COMPANY THEIR SITE PROMISES A LOT BUT IS NOT WORTH THE PAPER IT IS WRITTEN ON
”
posted 6 months ago
- Jenny
“
In my case, it’s been 8 months since I returned a ring, and I’m still waiting for my refund.
”
posted 7 months ago
- Sarah SAIDI
“
I returned the product in its original condition, but GLAMIRA refused to issue a refund!
I tried to contact GLAMIRA’s customer support through their official site, but was only connected to an automated chatbot.
”
posted 8 months ago
- Ana
“
While their customer service initially agreed to a return and refund, they changed their stance after several weeks, leaving me in limbo.
”
posted 10 months ago
- Sarah S
“
On August the 9th they announced me that the process of producing will last more so probably on August the 20th they will announce me what the new status of producing will be(?!) so even my order is not produced many days after the first communicated term they continue to refuse the refund of my money.
”
posted 11 months ago
- Anonymous
“
I initially asked if it was possible to have a refund 25/05/24
but never got an answer.
”
posted 11 months ago
- Anonymous
“
Delivered a ring that had the wrong colour centre stone and a size too big. Told me via email I could return the ring then once they received it they said they're sending it me back and I won't be getting a refund. If you try to phone them you stay on hold for around an hour and then the line cuts out. Online chat doesn't work. Only contact is by email and they are not helpful at all.
”
posted 1 year ago
- Anonymous