Glasses Frames and Lenses Ltd Reviews

4.9 Rating 318 Reviews
A
Happiness Grade
A

Customer Service - Good

94.74%
Industry Average
I always buy my frames from this company - they are by far cheaper than my optician. Their range is extensive and the service is very professional. The frames come in a case, well wrapped with everything you need. Highly recommended company to deal with.
posted 3 years ago - Anonymous
Very nice glasses frames and great customer service. Will order from here again.
posted 3 years ago - Anonymous
Very good and professional service.
posted 3 years ago - Kevin Hume
Exceptional service, (which is very rare to find these days.
posted 3 years ago - Margery Pembrey
Great service, Tina was really helpful and went above and beyond to make sure I had exactly what I needed. The glasses are good too!
posted 3 years ago - Anonymous
I was in the market to purchase a pair of designer glass. I searched online and reached out to a few suppliers. Immediately glassesframes&lenses replied stating that they didn't have the glasses but would investigate and see what they could do. Within 24hrs, they responded saying they have contacted the supplier and have them. The entire process/transaction was very efficient and the customer service excellent. Thank you.
posted 3 years ago - Marjetka McMahon-Krizanic
Excellent service and great glasses, highly recommended!
posted 3 years ago - Hendrik Diesler
Brilliant service. My husband broke his existing frames, and with current lock down he was unable to get to his opticians as they were closed, even for emergencies. Replacement frames sorted (same as broken ones) and lenses from broken glasses fitted into new frames. Cannot thank them enough.
posted 4 years ago - Anonymous
Extremely prompt and helpful service. My glasses were glazed and delivered much less than their stated time. Superlative service and I'll definitely use them in the future!
posted 4 years ago - Dax
Glasses frames and lenses were very helpful and polite with me returning them and giving amazing customer service all round with the payment! From my mistake thinking the glasses would be different, it was handled very well.
posted 4 years ago - Anonymous