“Great customer service able to spot and resolve issues before they become a problem. Good quality arrived in a timely manner 10 out of 10 would buy again.”
“I love the many styles and options , customer service is amazing and shipping is FAST!!
The new flower and butterfly jars are so
Beautiful , love the Calipso jars for my cocktail inspired candle collection”
“Great products, Even better service!
I submitted a screwed up order online over a weekend and immediately sent a convoluted email explaining what I had done wrong, and which SKUs and the quantity I had intended to order. First thing Monday morning I received a personal email validating my revision and providing clarifying information to process the order. By lunchtime everything was in order. The product shipped promptly and arrived in great shape. You can't really assess a company's service until something goes wrong. In this situation I was entirely responsible for creating a problem and Christine and Chloe had me sorted out in short order. Can't recommend highly enough.”
“Excellent customer service and beautiful product. Shipping was fast, intems were carfeully packed to ensure safe delivery. I'm very pleased with the quality of the products I received and will definitely reorder from Glassnow in the future based on how positive the experience has been. Thank you!”
“Love my jars. Some of my customers commented on how nice they were as well. My label maker told me they were very durable because she was knocking them around and accidentally dropped one. I’m in Austin this week and hope to come see your facilities.”
“Great experience, great selection, prompt delivery. I ordered a variety of samples so I could see which items would work best to bottle my vanilla extract. Everything was packed so well and arrived safely. The only problem is that all the bottles are so cute that I can’t decide which ones I like best! I’ll be back to order more once I’ve decided!”
“I have been excited to see the new products that Glassnow has come out with. I now have 3 products one client is using and next year another client will be switching to jars from Glassnow. Customer Service is always quick to respond with questions and concerns.”
“I order my candle and room spray containers from Glassnow. The quality of the candle vessel far surpasses any vendor out there. The fact that they use recycled glass and eco friendly items is top notch for me. Customer service is also amazing. I acidentally ordered the wrong size tops for my jars, and Christine was eexcellent at modifying my order at my request. It was a great transaction. I will be ordering many more for years to come.”
“I know there are back orders and it would be very helpful to know when ordering if something will take a long time to be sent out. I am starting a small business and it would be helpful to plan ahead.”
