“Excellent prompt online customer service. Reassuring and was able to address my concerns as well as provided clear instructions. My Canadian prepaid SIM worked as advertised, while my friend who had purchased an eSIM thru a different company didn't work, and had to buy a physical SIM at airport in Canada. This had 10GB and cost ~40% more than the one I bought in Australia with 25GB. I would recommend this to family and friends. Make sure buy at least 2 weeks before travel as postal service sometimes may take longer due to foreseen circumstances.”
“Over two weeks in Japan found this eSIM to be reliable and fast from the moment I turned it on. There are a few fairly steps to follow to install. I’m 72 so if I can do it, anyone can.”
