Gloveman Supplies Ltd Reviews

Name: Gloveman Supplies Ltd
Address: Jon Davy Drive, Treleigh Industrial Estate, Redruth, Cornwall
Rating: 4.60

4.6 Rating 732 Reviews

91 %

of reviewers recommend Gloveman Supplies Ltd

4.6

Based on 732 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01209 314759

Email:

enquiries@gloveman.co.uk

Location:

Jon Davy Drive,
Treleigh Industrial Estate,
Redruth
Cornwall
TR16 6SH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i enjoyed using my mop for about six months but now the hole is leaking and dripping endlessly not sure if repairable”

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Posted 3 years ago

“Great price for products but then extortionate delivery cost and packaging not that good”

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Posted 3 years ago

“Great Supplies has not made me very happy. I have become confused with the name Great Supplies and Gloveman. My Paypal account states that I ordered vinyl gloves from Gloveman, and yet Great Supplies asks me for a review. I have been quite worried by this and have had to check and recheck my accounts and also speak to your very helpful assistant Jen who assures me you are one and the same company. I think at least when communicating with a customer, and asking for a review, that you should state Great Supplies ( item purchased ) in brackets so that the customer knows that you are the same company. Also the invoice I received with the vinyl gloves does not mention anything about Great Supplies, and the Great Supplies request does not mention anything about Gloveman Supplies!!”

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Posted 5 years ago

“Good product. Postage very expensive. Tom Forward”

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Posted 6 years ago

Dear Thomas. Thank you for your feedback. We are currently addressing our smaller order delivery charges and will post new rates when we have a new service available. We will be in touch regarding this once sorted. Kind regards Steve Champion IT and Web Operations Manager

Posted 6 years ago

“I received two boxes yesterday 29 Sept and not having used any of these at the moment I am unable to comment further”

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Posted 8 years ago

“The apron are so thin and easily tear off.”

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Posted 8 years ago

“Ordering easy. Product good. Delivery time a bit long. Ordered Thurs didn't receive until Monday which is not 48 hr delivery. Courier companies that don't deliver at weekends. - Nightmare!”

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Posted 9 years ago

Dear Lesley. To try and keep our delivery charges and costs down we have state that we allow two working days for delivery, and therefore weekend deliveries are not an option presently as they cost far too much. We are looking at having several delivery options added in the future so the customer can choose their preferred delivery method. Kind regards Steve

Posted 9 years ago

“The disposable aprons were so cheap that they were unusable. I selected the more expensive ones but had to throw them in the bin.”

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Posted 9 years ago

“The gloves are fine and do the business. the plastic bag holding 4 boxes of globes was damaged and appeared to have been damp inside so that the boxes were damaged and need to be taped to hold them closed i would have been happy with standard and less expensive delivery but could not find that option”

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Posted 9 years ago

Dear Mrs Rosalind. Please accept our apologises on which the way your goods were delivered. Since the closure of City Link we are looking at using alternative delivery companies who can ensure this type of problem doesn't happen again. If you call in your next order we will give you free delivery as a way of apology. If you have any problems in the meantime please contact me on 01209 310 205. Kind regards. Steve Champion Head of Web, Design and IT.

Posted 9 years ago

“I find the site a bit clunky and have had three transactions that have been unsuccessful. I have had to follow these up each time. therefore it has been time consuming to make my order!”

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Posted 9 years ago

“order in error RW SMYTH”

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Posted 9 years ago

“I ordered 5 boxes of powder free latex gloves (large) on 21/08/14 and paid for them by debit card, I was informed that they would be delivered after 1100 hrs on 26/08/14 this is to take into account the bank holiday, at the time of writing the delivery has not arrived.I contacted the office and was advised that the logistics lady had gone to lunch circa 1230 hrs but that upon her return I would receive an email detailing an arrival time. It`s a pity they do not have in a place a tracking system which I can track. Other companies I have used in the past do have this system in place (DHL, Pestfix, SX Environmental, Courier Queen etc) allowing me to know whether I have to waste a day waiting for a delivery or whether I can go ahead with my business knowing the delivery time in advance”

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Posted 9 years ago

“Shortage in order had to be chased up twice”

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Posted 9 years ago

Apologies for the delay in completing your order. This was purely down to human error and we are investigating the matter to make sure this doesn't happen again. If you have any further issues or queries, please do not hesitate to contact me on 01209 314759 Polly Timmins Logistics Coordinator

Posted 9 years ago

“For starters I've been a customer for a few years now this is the first review I've been asked for! I'm Mrs not Mr. Also in the past year I think the formula has been changed in the gloves I have as my nails now peel and nothing as far as I'm concerned has changed. Also an option to pay on account would be preferred as I used to. My husband used to pick my gloves up from Redruth but he can no longer do this so I have to store twice as many to get free delivery when I'm only a short way from the factory!”

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Posted 9 years ago

“I am sure the goods you sent to me were in perfect condition, but when I collected my package from Citylink parcel company and got home, the goods inside were very battered. I purchased 2 boxes of sterile gloves, and both boxes required sellotaping so I wasn't a happy customer!!!”

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Posted 9 years ago

Apologies again for the damage to your goods - I am glad to hear that the goods were acceptable after all - as discussed if you have any issues with deliveries in the future, please do not hesitate to contact us.

Posted 9 years ago

“arrived very quickly but both boxes of gloves were open and I nearly returned them but my disability makes such action insuperable.”

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Posted 10 years ago

“Didn't let me know when delivery would be & left all the boxes outside the front door!”

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Posted 10 years ago

Thank you for bring this to our attention. This has been raised with our couriers to carry out an investigation. Apologies for any inconvenience caused and if you could please contact me next time you order and I will make sure your goods are delivered properly. If you have any further queries, please contact me on 01209 314759. Polly Timmins Logistics Coordinator

Posted 10 years ago

“package arrived wet. Boxes inside were crushed and open.All the gloves were out of the boxes.”

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Posted 10 years ago

Apologies for the damage to your goods. We have despatched replacements which should be with you tomorrow. If you have any further queries, please do not hesitate to contact me on 01209 314759. Polly Timmins Logistics Coordinator

Posted 10 years ago

“Order was wrong, bank holiday means I've waited nearly 2 weeks for produce, when contacted company had no record of my order”

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Posted 10 years ago

Apologies for the issues you have had with your recent order. I can confirm that, after you contacted us on Friday, we sent out replacements which should be with you today. The collection of the incorrect goods should also occur today although it will be a different driver. Please contact us if you have any further queries. Polly Timmins Logistics Coordinator

Posted 10 years ago

“Latest order has not arrived, ordered 6 days ago.”

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Posted 10 years ago

Thank you for bringing this to our attention. Unfortunately the postcode that you supplied on line was incorrect which resulted in the delay of your consignment. I can confirm that these goods were delivered this morning to the correct address. Polly Timmins Logistics Coordinator

Posted 10 years ago

Gloveman Supplies Ltd is rated 4.6 based on 732 reviews