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Go.compare.com Reviews

4.6 Rating 39,092 Reviews
93 %
of reviewers recommend Go.compare.com
Company Reviews Product Reviews
48,306
 Questions Metrics
4.6
Based on 39,092 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Go.compare.com Reviews
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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Martin
Verified Buyer
“Quick,easy and found a really good deal.”
Helpful Report
Posted 5 years ago
WURZ
Verified Buyer
“I had no problems with GoCompare, the site is well designed and easy to use. However this cannot be said of some insurers once transferred”
Helpful Report
Posted 5 years ago
Michael Harling
Verified Buyer
“I am trying to get an insurance with Hastings but several times have fail to complete the payment. I get as far as completing the money but then I am asked to prove that it,s me by sending a message by phone and given 8 minutes .I am not sure how to do this. Can you help please.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Saved £87 by using GoCompare. and got better cover than with my old Insurer, despite having a history of no-claims .”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Easy to use and quick results always use them would recommend”
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Posted 5 years ago
Anonymous
Verified Buyer
“Saved me money!!”
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Posted 5 years ago
Geoffrey Vallance
Verified Buyer
“Easy forms to fill in , lots of Quotes to compare and when you have chosen which is the best quote for you, they then give you £250 excess cover for nothing!! Win Win !”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The following has been sent to the RAC survey. I have taken my policy with them purely on price but I was NOT impressed with their website for ease or non-ease of use.: I was transferred to your site from GO-COMPARE their advert at the moment says policy excess will be returned after any claim is settled. Yet there is no mention on this either online or on phone with your rep. Your policy document completion on -line broke into error mode at least twice and I had to put my information in again and after the first attempt I forgot about the excess application so I'm NOT happy as I don't know if my now policy includes this or not. Proof of NCD was first that I didn't need to provide this but at the end I was told that I had to. At the start of the online process it states that more policy extras are included than when you reach the end of form. The online form doesn't allow for entering just factory immobiliser without alarm.”
Helpful Report
Posted 5 years ago
Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.
Posted 5 years ago
Joseph Osuigwe
Verified Buyer
“completely satisfied. it was very helpful and straight forward.great site”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service from Gocompare - but still waiting for an email with my temporary password to check My Account from the new insurance provider........”
Helpful Report
Posted 5 years ago
Clive
Verified Buyer
“£80 more than the same policy with the same company via a different comparison site”
Helpful Report
Posted 5 years ago
Hi Clive, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.
Posted 5 years ago
Steven Voaden
Verified Buyer
“Good. easy & nice price. will recommend”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Its fine but i experience problem when visit site”
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Posted 5 years ago
Anonymous
Verified Buyer
“Easy to use”
Helpful Report
Posted 5 years ago
Israel Imomoh
Verified Buyer
“it's been great”
Helpful Report
Posted 5 years ago
Steven
Verified Buyer
“Brilliant”
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Posted 5 years ago
Nicola Thomas
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“It is very helpful site one form filled and multiple options for insurance.”
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Posted 5 years ago
Anonymous
Verified Buyer
“Simply a really good service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Easy web site to be navigate, especially for us Seniors. Thank you. Quick and good search for best results.”
Helpful Report
Posted 5 years ago
Go.compare.com is rated 4.6 based on 39,092 reviews
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