“horrible experience, paid for a service, having trouble logging in, I was offered a refund then I was denied access to the entire site with no refund.”
“I regret not conducting more research before employing their services. Nevertheless, I am appreciative that I complained to Mrs Olivia and her team and they helped me get my money back last week.”
“They refuse to put the website builder on auto renew and if you miss a payment they delete your website and then try to charge you for the restore. I’m a tradesman and am working non stop. I imagine many others have had this problem. It is just a money grabbing scheme.”
“Utterly useless and not fit for purpose.
Basic functions on the website setup are not working - Ebay connection. In 7 days I have simply been lied to by the Support,
1, they say it will work in 90 minutes - it doesn't but they had closed the chat
2, they say it will work in 24 hours... as above
3, they take so long to reply the chat closes down so you have to start again.
Setting up an email failed and the email overview page did not work
Transferring a domain did not work - GoDaddy had it, but could not get it onto my account - that took 5 days.
They used to be good, but have totally lost it now.”
“I’ve been dealing with GoDaddy for over a week now, just trying to get a simple $24 refund. Instead of resolving the issue, they’ve been bouncing me from one person to the next, causing me unnecessary stress and affecting my anxiety. This could have been dealt with over a week ago, but instead, it’s been a stressful nightmare.
I’ve had enough and am now involving a lawyer because they refuse to take responsibility and issue the refund. I want to warn everyone—be very careful before choosing GoDaddy, especially if you ever need a refund. This kind of hassle shouldn't be happening over just $24!”
“Waste of money and a lot of stress.
After 12 days of stress and phone calls. I eventually got my website live but hate it!
No SEO
No Logo
No Brading colours
No font choice
Gallery pics not showing properly
Don’t waste your money, I popped on yesterday and added my logo, it only took 2 mins to figure out how to do it.”
“Truly nightmarish customer service. I've been on the phone for 3.5 hrs, and am still on hold, waiting to resolve the problem that our nonprofit website is down. I spoke with 2 reps thus far (I'm on the third now), and they couldn't resolve the issue, so they hung up without explanation and didn't call back, requiring me to call back and wait online 40+ minutes before speaking with another rep. Truly a GoDaddy nightmare.”
