Goodwin Smith Reviews

Name: Goodwin Smith
Rating: 4.88

4.9 Rating 6,894 Reviews

98 %

of reviewers recommend Goodwin Smith

4.9

Based on 6,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01706871410

Email:

help@redfootshoes.com

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Goodwin Smith 5 star review on 5th January 2018

Anonymous

Anonymous // 01/01/2019

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“Their service was second to none. I am delighted with the shoes I bought and they arrived in super quick time.”

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Posted 8 years ago

“Very good value and fair overseas delivery charge”

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Posted 8 years ago

Thanks for the feedback Chris, we really appreciate it!

Posted 8 years ago

Hi Chris Thanks for the great feedback

Posted 8 years ago

“I have been looking to buy some sandals for my holidays and found the pair I was after on this sute, the delivery was very fast and the shoes were perfect I couldn't fault them in any way!!! I will be coming back!!!”

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Posted 8 years ago

“Shoes simply ordered and delivered on time at a very competitive price”

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Posted 8 years ago

“Sent wrong size shoe will not change”

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Posted 8 years ago

We do apologise that you were sent the incorrect size shoes, however as we have explained to you, it clearly states in our terms and conditions, which you agree to when you place an order, that we can only accept products back in the state they were purchased in. The fact that we mistakenly sent the incorrect size does not void this agreement, If this error had been brought to our attention before the shoes were worn, we could have immediately resolved the issue for you. I understand that you did not realise the shoes were the wrong size until you had been wearing them over the course of a few weeks, but by wearing the shoes outdoors you are deemed to have accepted the order. Our offer still stands for the 20% off your next order as we do understand your frustration, unfortunately, this is all we can offer you as we must follow our company policy. Again, we really do apologise for the inconvenience caused.

Posted 8 years ago

“this is the second review you have requested! My shoes are the quality I would expect from such well known brands. Your prices are terrific and from ordering to receiving took only a few days. I will use this site again have recommended it to friends and family.”

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Posted 8 years ago

“Fast efficient service. Excellent return service with rapid repayment.”

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Posted 8 years ago

“Efficient ordering process online with speedy delivery. As yet have never had to return any shoes so can't comment on the returns process. Will use again.”

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Posted 8 years ago

“Brilliant value, quick reliable service”

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Posted 8 years ago

“Excellent service and easy returns. For fair priced quality shoes.”

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Posted 8 years ago

“Fab shoes, fab company, quick delivery, my go to shop looking for footwear.”

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Posted 8 years ago

“Great price & they arrived the day afer ordering... superb service & will definitely use again...👍”

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Posted 8 years ago

“Easy to order from, shoes as described delivery was quick. I had to return them due to size no problem, refund back in my account within days”

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Posted 8 years ago

“Loved it! I ordered a pair of Arizona Birkenstocks and it came in much quicker than I thought! The expected arrival was from four to twenty something days (I think it was 26 days?), I received mine in just four days! The sandals came it just fine too, no damage when I opened the box.”

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Posted 8 years ago

“Sadly the shoes I ordered didn't fit but I was able to return at no cost and received a refund a couple of days later. Great service, would definitely use again.”

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Posted 8 years ago

“Excellent website, easy to use. Fast efficient service with free delivery and returns. Will definitely use again”

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Posted 8 years ago

“Came super quick !”

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Posted 8 years ago

“Ordered a pair of Joseph Seibil nu-Buck slippers ,for my husband came very quickly”

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Posted 8 years ago

“Brilliant service,extremely quick delivery will definitely order again!”

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Posted 8 years ago

“Prompt delivery by courier, Klarna pay later option, free returns using pre-paid label, prompt notification of return and refund made right away. Great service. The only thing I wished they had was an easier way to exchange - I wanted a bigger size but the only way to do it seemed to be to return the small pair then place a new order online for the larger pair. Love the sandals as well!”

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Posted 8 years ago

Goodwin Smith is rated 4.9 based on 6,894 reviews