“I recently bought 3 items of Jenny Glow perfumes. I use Jenny Glow regularly so decided to try three different scents to those I have already. They were despatched quickly and very well packed, with update when they were being despatched. Mixed reaction to the perfumes themselves - two I liked, one I didn't - but that obviously no reflection on Gordons. I would not hesitate to use them again.”
“This item of perfume was ordered for a Mothers Day gift, disappointed it didn't arrive until a week after Mothers Day. Another gift had to be purchased meantime 😰😰😰”
Dear Joan,
Many thanks for your email, and for your review.
We greatly appreciate that you’ve chosen to shop with us.
You selected economy delivery which is usually 5 – 7 working days (Not including the weekend, bank holidays or strike days). Your order was placed the 13th of March and processed the 14th of March in our warehouse, however Friday the 17th was a bank holiday for St Patricks so unfortunately this would have had a delay in its journey.
As mothers day was the 19th of March it unfortunately would not have been ordered in time for the economy time frame we advise - we are sorry for any disappointment and if you need anything further please don't hesitate to contact us.
Best wishes,
Gordons Direct
Dear Customer,
Many thanks for taking the time to leave us this feedback.
We are sorry to learn that you experienced a delayed delivery. We can pass this feedback over to our courier and we apologise for any disappointment.
Please don't hesitate to contact our Customer Services team if we can be of assistance in any way at all.
Best wishes, and thank you again for shopping with us.
Gordons Direct
