GothRider® Reviews

Name: GothRider®
Rating: 4.50

4.5 Rating 555 Reviews

86 %

of reviewers recommend GothRider®

4.5

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

GothRider® 5 star review on 26th July 2024

Brandon Chouinard

Robert

GothRider® 5 star review on 25th July 2024

Lucas Goudreault

271

Anonymous

Anonymous // 01/01/2019

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“Very good coffee. Pricy though!”

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Posted 2 years ago

Thank you for your great feedback Roch. Yes our offers on a regular basis. We have promotions every week where you can save on our coffee or you can become a member and save over 20% OFF each order.

Posted 2 years ago

“The mug I thought I was ordering fron the advertisement is not what I received.i saw and ordered a BLACK TANKARD not a bubble bottom mug I received.”

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Posted 2 years ago

“Very good coffee and profucts…price not cheap no matter what the kind of product offered…for example a 25$ mug plus shipping and taxes costs nearly 40$ once to your doorstep. Think twice…anyhow lots of available rebates on tap…helps a bit…shipping definitely needs attention…although shipping is provided by canada post for around 8$ with a 5 days wait until order gets to your door, order needs usually even more time of being processed by the company until pick up by canada post…mesnwhile u can go to nearest supermarket, by some cheaper but anyhow good coffee k-cups and drink the whole 12 pack while your gothrider coffee order gets to you afyer website purchase….that being said…is it worth the wait? Not convinced…”

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Posted 2 years ago

“Café très bon. Cependant erreur dans ma commande.”

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Posted 2 years ago

“Le gout est bon. Mais tres cher pour les quantité de sac 340g et la livraison est longue”

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Posted 2 years ago

Bonjour Francis, merci pour le témoignage, n'hésitez pas à communiquer avec nous au support@gothrider.com nous allons regarder avec vous pour vous offrir quelque chose pour la livraison qui n'était dans vos attentes.

Posted 2 years ago

“Your products are awesome! But your filling of orders and shipping are poor. The skull mug with coffee arride in a med. Box banking around freely in the box. A little paper or stuffing for padding would have help. Luckily the mug was in a smaller box and not broken. The two gift boxes we ordered. Took forever to be put together and ship, missing the two BD we needed them and instead of 2 XL shirts for one box and two L shirts for the second box, we got 1 L shiet and 3 XL shirts. Again, great products-5 star, but the filling orders, packaging, and shipping of orders in a reasonable time is poor-1 star.”

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Posted 2 years ago

Hi Timothy, Thanks for your kind feedback. We are definitely sorry for the issues, and the padding like you describe is not what we usually do, something might have happened. Regarding your T-Shirts sizes, we can arrange that no worries. Please contact support@gothrider.com and we will go through with you. Always here to help.

Posted 2 years ago

“Bon cafe”

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Posted 2 years ago

“Meh. It's not bad.”

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Posted 2 years ago

“Good coffee...but I have better coffee in store for much less. Far too expensive...”

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Posted 2 years ago

“C'est du bon café un peu trop cher pour 24 capsules et ça prend 7 jours avant de recevoir la livraison.”

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Posted 2 years ago

“Café vaut pas le prix”

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Posted 2 years ago

“Only 2 box x 24 cups and My order was 4x24 count for 70,06$ with gothrider gasoline mug free. My number GC-4137 Maude Côté Chénard”

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Posted 2 years ago

“Received my order but haven't had a chance to try it out...cool.packaging and the bonus mug was a nice surprise”

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Posted 2 years ago

“long delay wrong products shipped waiting replacement :( not my first order hopefully I love the product”

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Posted 2 years ago

“1- When you advertise a product, make sure it’s in stock if not tell the customer. 2- if there will be a delay, pass the information on to the customer, if it’s going to be over several weeks contact the customer and see if you’d like a substitution. “3”- communicate is the key, make sure you keep your customers informed of their shipments, product availability, and the extra charges that will be placed on them if they are outside of Canada. Thank you. Henry Morgan Sr.”

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Posted 2 years ago

Hey Henry, thanks for sharing your recommendation and concerns. 1- All products are in stock, but sometimes there can be a slight delay and a bunch of orders coming between that time. It rarely happens, but it can. Also, all products are printed in-house or made in-house on order. 2- Our support is always there to communicate with you and we have 24/7 email access or messenger. We answer quite fast. 3- Also we have a new Discord Channel that you can subscribe to, in this channel we keep the community updated and we are transparent about what is happening or coming. Make sure you join us there.

Posted 2 years ago

“Le café est bon, mais vraiment trop dispendieux. Les grains sont petits, pas tous de qualité A, ce n'est même pas inscrit de quel pays d'origine provient le café. La vrai raison que j'ai acheté c'est pour le logo du lapin. Excellent marketing par contre.”

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Posted 2 years ago

Bonjour Pierre, merci pour votre commentaire. Vu que c'est un café arômatisé, nous avons opté pour un café Brésilien effectivement de qualité moindre que nous utilisons vu que dans tous les cas le goût du café est altéré par l'arôme ajouté. Pour ce qui est de nos autres cafés ils sont tous de très grande qualité du Rwanda. Si vous avez d'autres questions n'hésitez pas.

Posted 2 years ago

“Really satisfied with my first order. Placed a second order to get the 20% on the following day. I didn't get the 20% and I have not received any information on when it is supposed to be shipped or received. It was a gift for my bf birthday that's tomorrow. Really disappointed for that. The first order came in last Friday and is perfect.”

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Posted 2 years ago

Hi Milaine, thanks for reaching out. Please, send a message to support@gothrider.com, we are going to take care of you. Our team will be able to arrange something and also let you know where is your package. Thanks a lot.

Posted 2 years ago

“Other than the one month shipping delay Coffees great. I think that the time lapse is way too long Unless that changes 2 weeks or less because I've never had a problem before. So I am very hesitant to place any more orders in the future. There are other things like mugs or items that I saw that are really cool,but my biggest concern is the shipment time is way to long and just think of you were ordering something and you never got a response when you contacted customer support and 8 emails later nobody responds and when they finally did,the tracking number wasn't even mine and it was someone else's old order. Who does that? See my point. Not happy with response time and shipping time🤔😔”

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Posted 2 years ago

“Just purchased a coffee mug. It's very sturdy, just a bit disappointed in the size, wish it were a bit bigger.”

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Posted 2 years ago

“Coffee is really good but delivery is way too slow.”

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Posted 2 years ago

Hey Mark, thanks for your review, for the USA we use UPS, it shouldn't take so long usually. But sadly we don't have control over the carrier. We can try another method next time and see what suits you the best for where you live.

Posted 2 years ago

GothRider® is rated 4.5 based on 555 reviews