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GovVelo.com Reviews

4.9 Rating 286 Reviews
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Happiness Grade
Read GovVelo.com Reviews

About GovVelo.com:

We...
- Love riding bikes & getting people on bikes. -

- Crazy passionate about what we do, which is why we got into this! -

- Love sharing that passion! -

- Give extra to the military & government community. -

We're a military family ourselves, we’ve experienced first-hand the challenges of living an active life while serving. Many bike shops aren’t willing to offer a discount, don’t know how to ship a bike APO, or are simply too busy with their local customers. And sometimes, there may not even be a quality bike shop nearby.

It seems pretty simple, but the journey has been incredible. In early 2020, yup, that year, we opened our own brick and mortar retail location to better support our own local community, so if you find yourself near Biloxi, Mississippi, drop on in!

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Customer Service - Good

100.00%
Industry Average
Overall I’m pleased with the service and purchase.
posted 2 years ago - Zachary​
excellent service, great product.
posted 2 years ago - Gerald​
Nice work GovVelo and thank you for the service/discount you offer military and first responders.
posted 2 years ago - James​
Contacted service and we got it straightened out very fast.
posted 2 years ago - David​
Fantastic customer service. Highly recommend for all biking needs. Fast shipping and terrific communication. We will definitely be shopping at GovVelo again.
posted 2 years ago - Bridgit​
Really solid customer service. I ordered something that I realized I no longer needed and customer service was able to cancel the order in time.
posted 2 years ago - David​
I ordered a new mountain bike from GoveVelo less than a week ago and it arrived on June 19th. As a former service member, I received a discount which was a bonus at an already great price. Everything was packed and delivered perfectly. The remaining set-up was very simple and took just a few minutes. I did adjust the shocks and am ready ride. Thank you for the great product.
posted 2 years ago - JerrilD​
Great awesome customer service, great people to talk to deal with problem
posted 2 years ago - Sherwin​
Great customer service, awesome help
posted 2 years ago - Sherwin​
very good service and easy to navigate
posted 2 years ago - Alex​