“We have been to Grandpa Greens on a few occasions now and was very satisfied with the service and food it’s a lovely place on the Huddersfield canal. I have given three stars as was disappointed this visit as queued in the takeaway line for a sandwich and ice cream at least half an hour in the sunshine, no shade ( water was served free of charge which was a lovely touch) on taking our turn at the order hatch I ordered the sandwiches only to be told if we then wanted ice cream to follow we had to join the long queue again or order the ice cream and watch it melt whilst we waited for our sandwich, ok not good. We cancelled the sandwich order and just went for the ice cream for the grandchildren. Surely once we had waited our turn we could have been given some kind of a pass to say we could now visit the ice-cream window after we had eaten our food I know it’s s one way system and they get very busy but honestly it’s not good customer service.”
