Gradwell Communications Limited Reviews

Name: Gradwell Communications Limited
Address: Ground Floor, Trimbridge House, Trim Street, Bath, Somerset
Rating: 4.90

4.9 Rating 313 Reviews

98 %

of reviewers recommend Gradwell Communications Limited

4.9

Based on 313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01225 800800

Email:

accounts@gradwell.com

Location:

Ground Floor, Trimbridge House,
Trim Street,
Bath
Somerset
BA1 1HB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt response from Luke who quickly advised me on a solution that worked. All back up and running with no fuss.”

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Posted 2 years ago

“Dwayne was very helpful in resolving my issue. Much appreciated.”

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Posted 2 years ago

“Luke was incredibly helpful in resolving the problem. Kept me updated as he was fixing the issue.”

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Posted 2 years ago

“Delighted to receive a callback within a few hours of my enquiry, however, once established, the wifi signal in Fowey is so poor as to be virtually useless, even when standing next to an aerial!”

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Posted 2 years ago

“Always very helpful and quick to respond.”

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Posted 2 years ago

“Very swift response from Azhar Badulla (Support) this morning who dealt with the request, no problems - thank you so much Az & so very much appreciated in the world of hectic-ness :)”

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Posted 2 years ago

“Great service, thanks”

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Posted 2 years ago

“My query was dealt with very quickly and efficiently.”

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Posted 2 years ago

“Excellent service - no sooner was a request put in than alterations to the telephone were done. Very pleased indeed!!”

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Posted 2 years ago

“What more could I have asked for? I called the business asking about their SD-WAN service and Peplink products and they could not have been more helpful. My requirements are somewhat niche but both Martin Cox (business owner) and the technical support contact (Emil) went well beyond what I'd typically expect in such a situation to understand the issue I was attempting to address, offering considerable insight into their product portfolio and how they might be able to help me. I'm now working through some of their product offerings and service suggestions to attempt to address the technical challenge I face. A fantastic company that I recommend wholeheartedly.”

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Posted 2 years ago

“Thanks for your help.”

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Posted 3 years ago

“Immediate response and friendly service.”

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Posted 3 years ago

“We realised our phone lines were down. Emailed to Grapevine, received an immediate email response. The problem was sorted very quickly.”

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Posted 3 years ago

“Luke was really great - friendly and so helpful - I would give 5 stars for service- the loss of two stars is due to the new update - which makes 3cx less user friendly to navigate - not least because when you are making a call the drop-down menus on the right become inaccessible - also the new layout is too complicated and the things that I access daily - my contact list, the switchboard, call history in/out calls - are several clicks away and less obvious I had to hunt around for them -call transfers are not so easy - I am relatively tech-savvy - some of my colleagues are not - I use 3cx daily both in the office and when working from home - I prefer it to use the office phones as there are many advantages - the current upgrade is a step backwards.”

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Posted 3 years ago

“Excellent service. Thank you so much.”

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Posted 3 years ago

“Very helpful and problem quickly resolved.”

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Posted 3 years ago

“Absolutely fantastic service yet again!! Luke Fella is an absolute star”

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Posted 3 years ago

“Quick response, thanks.”

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Posted 3 years ago

“Good service every time.”

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Posted 3 years ago

“Had help from Luke Fella regarding issues with upgrade to 3cx and logging on he was very helpful and sorted the issues out. Thank you”

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Posted 3 years ago

Gradwell Communications Limited is rated 4.9 based on 313 reviews