Gradwell Communications Limited Reviews

Name: Gradwell Communications Limited
Address: Ground Floor, Trimbridge House, Trim Street, Bath, Somerset
Rating: 4.90

4.9 Rating 313 Reviews

98 %

of reviewers recommend Gradwell Communications Limited

4.9

Based on 313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01225 800800

Email:

accounts@gradwell.com

Location:

Ground Floor, Trimbridge House,
Trim Street,
Bath
Somerset
BA1 1HB

Write Your review

Tell us how Gradwell Communications Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luke was really great - friendly and so helpful - I would give 5 stars for service- the loss of two stars is due to the new update - which makes 3cx less user friendly to navigate - not least because when you are making a call the drop-down menus on the right become inaccessible - also the new layout is too complicated and the things that I access daily - my contact list, the switchboard, call history in/out calls - are several clicks away and less obvious I had to hunt around for them -call transfers are not so easy - I am relatively tech-savvy - some of my colleagues are not - I use 3cx daily both in the office and when working from home - I prefer it to use the office phones as there are many advantages - the current upgrade is a step backwards.”

Helpful Report

Posted 3 years ago

“We needed a temporary message put on our phone line due to the adverse weather conditions last Friday. Unfortunately, this took quite a while to achieve and I had to contact several different departments / people before it was put in place.”

Helpful Report

Posted 3 years ago

“The technician who dealt with my ticket was fast and extremely helpful however the triaging call handler felt uninformed and was not particularly engaged in the call.”

Helpful Report

Posted 3 years ago

“Kept us updated, but issue took nearly all day to fix and clinics disrupted”

Helpful Report

Posted 3 years ago

“eventually fixed”

Helpful Report

Posted 3 years ago

Gradwell Communications Limited is rated 4.9 based on 313 reviews