Green Flag Reviews

2.1 Rating 229 Reviews
F
Happiness Grade
F

Refund - Difficult

0.00%
Industry Average
They had already taken payment for the following year so I asked for a refund which I got.
posted 1 year ago - Danny
I will be cancelling my policy and expect a refund.
posted 2 years ago - Laurence Dent
STAY AWAY FROM THIS COMPANY!!! Renewed my policy without my authorisation even though I requested my policy not to be renewed. Now I’ve been 2 days into he phone for 2 days to request my full refund and cancellation and guess what they won’t even pick up their phone calls. What a bunch of incompetents fraudsters stay away front them 🤬
posted 2 years ago - Anonymous
Ordered an item in November which is STILL NOT DELIVERED, when contacted they informed me the item was out of stock but had not bothered to tell me that themselves, was then told stock would be in within a week. It wasn't but again failed to bother to tell me this. Terrible customer service, now trying to get a full refund from this shockingly badly handled company!
posted 3 years ago - EM