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Green Flag Reviews

2.2 Rating 335 Reviews
B
Happiness Grade
B

Customer Service - Good

78.05%
Industry Average
Green Flag rescued us from a field in Suffolk when our car broke down on a caravan holiday. The telephone operators I spoke to were friendly, helpful, and sympathetic. They organised a local rescue service to arrive the next morning, load the car on the truck and take us and our caravan home. We have been Green Flag customers for years, and this successful rescue has made it all worthwhile.
posted 1 month ago - Robert Nicholls
Excellent service, couldn’t have had a better experience.
posted 2 months ago - Linda Aherne
Battery problem technician Troy promised arrival 11-1 actually arrived 10.30 newbattery fitted ongoing advice given and received. First time with Green Flag excellent service . Troy was afriendly knowledgeable technician. Manythanks
posted 2 months ago - Mike Turner
Absolutely exceptional service on Saturday evening.
posted 3 months ago - Diane Cooke
I have had excellent service from Greenflag on two call outs and I have just renewed my policy and spoke to someone who is British who I could understand.
posted 4 months ago - Charles Binney
They sent a guy with motorbike tow frame from JD McAdam and sons breakdown service, think his name was Ian John, he was fantastic, thank you, anyway he loaded the bike and brought us the 50 miles home.
posted 5 months ago - John Cowe
We had a breakdown at Birmingham Airport and from the time of reporting it to Greenflag’s customer service dept to getting back on the road was less than 40 minutes .
posted 5 months ago - Lorraine
Used Green Flag for the first time on Monday 19th, had to have car removed from my address to the garage that i use, it was all very efficient. Agreed there was no urgency but from first phone call to the car being picked up and put on transporter it was all over in one & a half hours, excellent service.
posted 6 months ago - Anthony Knights
Excellent and prompt recovery !! So pleased with their service as damage all resolved within 24 hours
posted 7 months ago - Sandra.Lethbridge9@Gmail.com
Excellent service, kept informed of time of arrival and advised of the problem. Pleasant service man also.
posted 8 months ago - Jayne Hughes