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Green Flag Reviews

2.2 Rating 327 Reviews
B
Happiness Grade
B

Customer Service - Good

77.03%
Industry Average
Absolutely exceptional service on Saturday evening.
posted 1 month ago - Diane Cooke
I have had excellent service from Greenflag on two call outs and I have just renewed my policy and spoke to someone who is British who I could understand.
posted 2 months ago - Charles Binney
They sent a guy with motorbike tow frame from JD McAdam and sons breakdown service, think his name was Ian John, he was fantastic, thank you, anyway he loaded the bike and brought us the 50 miles home.
posted 3 months ago - John Cowe
We had a breakdown at Birmingham Airport and from the time of reporting it to Greenflag’s customer service dept to getting back on the road was less than 40 minutes .
posted 3 months ago - Lorraine
Used Green Flag for the first time on Monday 19th, had to have car removed from my address to the garage that i use, it was all very efficient. Agreed there was no urgency but from first phone call to the car being picked up and put on transporter it was all over in one & a half hours, excellent service.
posted 4 months ago - Anthony Knights
Excellent and prompt recovery !! So pleased with their service as damage all resolved within 24 hours
posted 5 months ago - Sandra.Lethbridge9@Gmail.com
Excellent service, kept informed of time of arrival and advised of the problem. Pleasant service man also.
posted 6 months ago - Jayne Hughes
this is my first time of using Green Flag since joining and I have to say I received 5🌟 service all round.
posted 6 months ago - Paul Ridley
I called for assistance to get 125 miles home following an emergency situation in India where I developed an infection in a leg wound. I couldn’t drive and decided to contact Green Flag to seek assistance. The response was a driver to drive my car and myself home to be admitted to hospital. The driver was on time as arranged. An excellent service and very much appreciated Incident number 2207937
posted 7 months ago - Deedee
Excellent efficient quick service. I was waiting at home for homestart but waited less than 1hour for the mechanic to arrive. The battery problem was quickly diagnosed and advised to go and get the old battery replaced. I was kept informed of the ETA of the mechanic by text and phone Thank you Green Flag and Richford motor services.
posted 9 months ago - Anonymous