Green Pasture Farms Reviews

4.25 Rating 4 Reviews
75% of reviewers recommend Green Pasture Farms
466 Review Views (past 24 hours)
5PM - 7PM
42 Review Views
7PM - 9PM
38 Review Views
9PM - 11PM
42 Review Views
11PM - 1AM
0 Review Views
1AM - 3AM
20 Review Views
3AM - 5AM
40 Review Views
5AM - 7AM
18 Review Views
7AM - 9AM
63 Review Views
9AM - 11AM
58 Review Views
11AM - 1PM
42 Review Views
1PM - 3PM
41 Review Views
3PM - 5PM
62 Review Views
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Green Pasture Farms made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Customer Service
communication channels
"I couldn't recommend this company more. I had a difficult order and the customer service helping me with this was excellent. The packaging is environmentally friendly, and the meat is amazing! I particularly like their nose-to-tail ethos meaning they supply some items you can't get anywhere else."
Posted 1 month ago
Are you Green Pasture Farms? Gain access to your dashboard so you can reply to this review. Free Access
"I’ve been a customer of Green Pasture Farms since 2013 and since then I have got almost all my meat from them. The meat is fantastic quality and it is very reasonably priced. I’ve found the customer service to be excellent every time I’ve contacted them."
Posted 4 months ago
Thanks so much for your review Sarah, much appreciated!
Posted 4 months ago
"I had been a Green Pasture Farms meat box customer since 2014. As a company they have an excellent range of items and selection boxes which are great value for money. They used to be brilliant, delivering great mixed boxes with no glitches but most recently their service has slackened. Over the last (approx) 7 months the last few orders I've received have all be problematic. Here is an example of some of the problems i had - I had ordered 2 mixed meat boxes for lamb, pork, beef and chicken, but received a order that was 70% pork! I had a total of eight pork chops (as well as many other pork items) and one bag of diced chicken! The company apologised saying it was a system error and gave me a discount code for money off my next meat box. Another time they sent me a frozen item when the box i had selected stated that ALL items would be fresh. I contacted the company who said they occasionally sent out frozen ham shanks when fresh were not available but usually contacted the customer first. I explained to them that i have health issues and didn't ever want to be sent any frozen items as i am not always in a position to cook the item once its defrosted (due to my health). And that was the reason i ordered fresh as i would usually freeze everything. They said they would note this on my file (and refunded me the cost of the joint) but a few meat box deliveries later and i had more frozen items. This time it was a ham shank AND beef skirt as well as other items that felt partly frozen. I was also missing two meat items (they had enclosed the receipt but two of the items listed were missing). The company did give me a refund (refunded one box) but i have had to go out and buy meat from elsewhere as i didn't want to risk eating meat that i wasn't sure had been previously frozen (as some of the meat felt half frozen and other pieces were solid completely). As i have health issues i have to really careful with food as a bout of food poisoning can be detrimental to my health (a healthy person many be ill for a few days to a week. whereas i end up being ill for weeks and weeks as my immune system is already weak). I do appreciate that the company has tried to help by giving me refunds or discounts but unfortunately its just not that helpful. As i have a health issue i am mostly house bound and cannot get out to the shops unless my husband is home and i am well enough to walk that distance. And in most circumstances I'm just not well enough to go out or my husband is working away or is back late. So home shopping is a life saver to me. When we order stuff that arrives and isn't as it should be, it means that i am limited. i can't just go out and buy something as i am house bound. I don't want refunds and discounts, i just want the item i have ordered to be what it said it would be! I should also note that the last communication i had with them was quite rude to me. In so many words they told me that i should be happy with a refund and that they didnt want me to reply to them as they had said their piece and that was it! I got the impression that they have never heard the phrase 'the customer is always right'. I had tried to explain that i didnt want a refund and that i was concerned that the meat would make me ill as i wanted to freeze it but it was hard to tell which items were frozen. But they just kept repeating that it was all fresh except the two frozen items (even though i had a video of me showing that more items were frozen! - i often recorded opening my meat box as i would share it on my social media). After the attitude they had towards me and their complete lack of care, i have decided to find another meat box company. If you had asked me a year ago what i thought I would have had a different view but something's changed and they seem to have more problems that its worth."
Posted 1 year ago
"Just absolute top quality meats delivered in eco friendly containers. I have used this online butcher for a year now and never had a bad piece of meat. Exceptionally good value for outstanding produce. They have meat boxes at very good prices and if you want a whole lamb, cow or pig you can cow share at radically lower prices."
Posted 1 year ago
Green Pasture Farms is rated 4.25 based on 4 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Create Free Account Now

Fill the details below & get instant access