“Ordered the Mavair 2 and now after 10 days still no tracking data nor notification of dispatch. I'm 2 emails in and still waiting for a reply. Starting to suspect this is another Indian Scam.”
“Backer #6 on kickstarter. Still haven't recieved the product even though they're promising shipment to everyone else in the world. They refused to communicate on any social media platform and refuse to acknowledge the wool they've pulled over our eyes. Terrible business practice. Horrific customer service.”
“I ordered a drone for my child & after 5 emails trying to locate the item, they still have not responded. Now, I don’t think this is legit company. Be aware. Maybe I was duped? I want my money back. BBB up next.”
“I bought a mini drone from them. Pretty flimsy and low quality.
The app doesn’t work with iPhone.
Try to contact the company but they didn’t bother to answer my emails.
Now I’m stuck with a drone I can’t even test.”
“Design flaw in the ATF 001 handheld led to cracking of nozzle (Mk 2 version has amended the design to stop the cracking) but Gtech wanted £50 to repair when it is clearly a design issue.
Will never buy again!”
“Poor customer service ... Contacted them 4. Times promised a call back from customer services no response
Promised to pick up a faulty sweeper waited all day for them to courier it back never even bother to show up or call me
Emails not responded too.. A shame as not bad products”
“I recently purchased a Gtech K9 cordless vacuum cleaner along with the handheld multi-tool. Both products exceeded my expectations, there once was a saying 'the best thing since sliced bread'. Well in my humble opinion these two products are the best thing since 'Dyson'. I have previously owned a Dyson Hoover which at the time I thought was brilliant but it his now been knocked into a cocked hat by the Gtech products. The vacuum is light simple to use manoeuvrable and has loads of powere and emptying is a joy no clouds of dust just two small compact bales of dirt. The handheld is also light quick and very efficient. Well done Gtech great products and super service. Andy Kaczmarek.”
