Grey Haze Ecigs Reviews

Name: Grey Haze Ecigs
Address: 61 South Road, Birmingham, Birmingham
Rating: 4.72

4.7 Rating 598 Reviews

92 %

of reviewers recommend Grey Haze Ecigs

4.7

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Email:

billy@greyhaze.co.uk

Location:

61 South Road,
Birmingham
Birmingham
B11 1EX

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Grey Haze Ecigs 5 star review on 26th July 2026

Muhammad Sultan

Grey Haze Ecigs 5 star review on 22nd March 2026

Muhammad Sultan

223

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery, easy website to use and great value for money”

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Posted 2 years ago

“Great products, great prices, & great customer service....what more could you ask....Would highly recommend.”

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Posted 2 years ago

“great bargains”

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Posted 2 years ago

“Good service, good prices plus rewards. Once parcel went missing and took a week before this was acknowledged as they would not except my word. This is the only problem I have had but their competitive prices drew me back. Hopefully it won't happen again”

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Posted 2 years ago

“Recently started using grey haze after a few bad experiences with other sites and I cannot fault them at all, website is great everything is spot on. Excellent service and will be using grey haze for the foreseeable.”

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Posted 2 years ago

“Product exactly as described fast delivery”

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Posted 2 years ago

“Great vape products”

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Posted 2 years ago

“Everything was great, the prices are the best. But they forgot to add my free gift (Gold bar).”

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Posted 2 years ago

“Great price always use this site no better place”

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Posted 2 years ago

“Great price fast delivery always use Grey Haze!”

Grey Haze Ecigs 5 star review on 4th January 2024

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Posted 2 years ago

“competitive prices great service”

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Posted 2 years ago

“Delivery was prompt, customer service were really good when I forgot to add something to my order and the juices I bought were really cheap compared to some of the other sites I'd check out first. Definitely coming back here again.”

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Posted 2 years ago

“I recently had a miserable experience with Grayhaze's customer service, and I feel compelled to share my experience. The level of rudeness and unprofessionalism I encountered was truly shocking and left me deeply disappointed. I contacted Grayhaze with a simple inquiry regarding a product I bought that had not been delivered. However, when I reached out, the customer service representative was extremely dismissive and unhelpful. They seemed disinterested in assisting me and offered no guidance or solutions to my questions. Furthermore, the tone of their responses was unnecessarily rude and condescending. It's disheartening to encounter such a lack of respect and courtesy in a customer service interaction. In my opinion, the way I was treated was completely unacceptable and far from the level of service one would expect from a reputable company. I believe that effective customer service is a crucial aspect of any business, and it's a shame that Grayhaze fell short in this regard. I hope that they take this feedback seriously and make necessary improvements to ensure that other customers do not have to endure a similar negative experience. I sincerely hope that Grayhaze takes this feedback as an opportunity for self-improvement and works towards providing better customer service in the future. Until then, I would caution potential customers to be wary of the service they might receive from this company.”

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Posted 2 years ago

“DONT ORDER FROM THIS COMANY THEY DONT ISSUE REFUND AND HAVE TERRIBLE CUSTOMER SERVICE THE RATS 🐀🐀”

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Posted 2 years ago

“Just poor quality products! I really dont like giving negative reviews but I used to use this company a fair amount without issue (even whilst living in Australia) but recently it's just been poor! The delivery is fast and reasonably priced but the stock is just poor. First I had a mod which was scratched on arrival but to give them credit they did offer a partial refund which restored my faith somewhat. Having some faith restored I then buy liquids which taste absoulty disgusting! Both flavours I bought I know very very well (one was okay but the other tastes like it has actually gone rancid!). I bought the same bottle from another vendor just over a month ago and it tastes just fine! Perhaps this was a production issue but it's just far too convenient to have such significant issues a week apart! I think the moral of the story is to stick with other vendors! I was planning on placing a large Christmas order for friends and family from Greyhaze but I think I better opt for another vendor who I can trust to provide a product which isn't in some way faulty! I wouldn't subject others to the disappointment I have had from this company in the last couple or weeks! Frankly I have never, in 7 years of vaping, been so disappointed in a vape shop. This review will be replicated so that those who used to use this company, who may be coming back to Greyhaze to place an order know not to expect the quality they recieved years ago when this company actually cared about the quality of the products they carry.”

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Posted 5 years ago

“Very nice professional website with a good range of products”

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Posted 9 years ago

“Great company the service and after sales backup are great and their knowledge on items and the ecig range is vast highly recommend these guys”

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Posted 9 years ago

“Fast delivery. Great products. Great communication. Used many times without issue. A+++++”

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Posted 9 years ago

Grey Haze Ecigs is rated 4.7 based on 598 reviews