“Amazing company, their priority is customer experience. Now I have full control of my energy cost and what's more amazing, Griddy has provided knowledge to me and my family about how the energy industry works. Now I decide when I want to save money!”
“I ❤️ Griddy. We have been a customer since June 2018 and we will never go back to a “normal” energy company. We have literally saved thousands and it’s super easy to gage high price times. The app is awesome and so is Griddy ❤️”
“After over 40 years with Reliant (or whatever corporate name they reshuffled from/to), Griddy is an actual breath of fresh air: an electricity choice long overdue and meaningful to average Texans.”
“I am a single disabled person taking care of two disabled children, a disabled mother, and my grandma and that means I am broke and barely have any money but thanks to Griddy, I can add whatever I can to it and that’s that, plus the prices are much better than a regular company. I don’t know what I’d do without Griddy!”
“Didn’t give you five stars because there’s always room for improvement. That said, this past November I had my credit card on file compromised and immediately replaced by the company I used. This happened without new card number being transferred automatically. I was out of town when my wife called to ask if I had failed to pay the bill because the power was off. How did she know? The garage wouldn’t open and she had an important zoom meeting to join. But no power at house and she had to go to a neighbor. No phone call from you. No text from you. No email from you asking if there was a problem with my credit card. Somebody flipped a switch and I suddenly found myself wanting to switch to a new electric provider. I’ve been loyal to the company as a customer and expect better service from Griddy.”
“Love Griddy except for the only payment option being credit card. That adds significant processing fees that add up. We need another zero or lower fee payment option.”
