GRIP6 have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
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I bought 8 pair micro crew (seconds). Teklite Green.
I checked the price on the new. I was surprised it was only a five dollar difference. Called support and they already sent the seconds. They said it was a Computer glitch. It’s now fixed. This is not a dealbreaker the socks are fantastic. The seconds only have little mistakes, I would buy them again. I like how they stay up on your ankles and they don’t leave pressure marks. A+++
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- Mark D
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I decided to buy seconds to give these socks a try at a lower price point.
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- Anonymous
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I try to purchase American made products whenever possible. The socks and belts I buy from GRIP6 are always worth the price.
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- Kevin S
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I was turned on to GRIP6 from a friend showing me the belt. I now have several belts, my wife myself and a son all have your socks, now I bought my son a wallet for his birthday. Everything is exceptional great quality. Quick delivery and cool gear to use everyday. Keep up the great work. Great to see a made in USA company doing such awesome work.
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- Tod C
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Quality socks, nicely designed and manufactured. Delivery on time.
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- Anonymous
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I got a kick out of looking at the tracking number they sent me for delivery of the order.
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- Samuel L
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Company should pay more attention to quality control. I understand you can buy and return without issues but the product should be manufactured properly so you don't have so many returns cross crossing the nation.
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- Narek Z
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I love that GRIP6 is made in America, and I found the Customer Service to be great, including easy returns.
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- Anonymous
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They said the Try Now company charges an authorization charge and then refunds it right away to make sure the funds are there.
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- Jennifer H
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Returned wallet was told my refund was being processed but still no refund after 2 weeks.
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- Brian J
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For people to know; If you have documentation that proves the delivery was never made, you can dispute the payment as a billing error and get a full refund from the credit card service.
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- Mitch
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I really like GRIP6 belts & now have 6 belts.
The quality and customer service is great.
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- Vance S
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When I emailed customer service regarding the error I asked if I could exchange all of the medium socks and the xl sock for 7 pairs of large socks.
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- Anonymous
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I love these socks. They fit great, and NEVER slip down in my shoes!!! Excellent customer service
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- Julie Y
