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“The most terrible customer service ever.
Had to talk with 6 staff on a matter and I was told to send the same proof / screenshot many times. And they probably stopped replying to me even though the issue hasn’t been solved yet.
I am very frustrated.”
“What a appalling business.
Do not use, ever!!!
Bought a meal at the lobster cave.
$99 special.
We planned to go there over the Xmas break.
Get a message.
"Thankyou for redeeming your voucher"
WTF...
We never went or hadn't even contacted the restaurant for a booking yet.
What a joke.
Now making it our problem to contact the restaurant and prove we never went there.
Beware! Don't use this disgraceful business 👎👎”
“Customer service so bad.
Trying to get refund is so impossible.
They block you if you persist so you can't even submit a complaint or ask for refund after .
Please don't be taken for a ride..
Take Groupon app off your device ..
You will be satisfied you got rid of them.
No more stress from them if you just keep away and not support them”
