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Gudrun Sjödén Reviews

2.6 Rating 106 Reviews
B-
Happiness Grade
B-

Customer Service - Average

68.75%
Industry Average
I love the vibrant colours and designs. I have bought many outfits, t-shirts and dresses from Gudrun Sjoden with total reliability. The packaging is secure and appropriate and efficient delivery. the pricing is appropriate for the uniqueness of the garments. I think there is something seriously wrong with the review rating as I have found the customer service and products excellent.
posted 4 months ago - Anne
Beautiful, well-made, unique, comfortable clothing and excellent customer service! I receive compliments on GS clothes all the time, looking nice without feeling dressed up. It is my understanding that GS products are ethically sourced and made.
posted 5 months ago - cornelia
I have not had any issues with customer service .
posted 1 year ago - ""
My experience with Gudrun Sjoden has always been positive, with the exception of a couple of orders. The problems were not Gudrun Sjoden's fault, but rather UPS. A recent purchase sat in UPS's warehouse (in Louisville, KY) for nearly a month. Customer Service at Gudrun Sjoden was very helpful with follow-up on this issue.
posted 3 years ago - Erlinda!
I bought a jacket and a dress from Vancouver, Canada and I had to return the dress because it didn’t fit my petite body that great and I called the costumer stevia who helped me a lot to find a right fabric and fit for my body type and I sent the dress back and they sent me the new clothes right a way, no questions asked. Also the return shipping was prepaid by them. Can’t get better service than this online 👍🏻🙏🏻
posted 3 years ago - Anonymous
I am very surprised by how quickly the orders arrive and the return system (once I understood that I have to ring the UPS service) is easy.
posted 3 years ago - Dr.Anni Moana
I have been purchasing from Gudrun before the pandemic and during. I must say I am grateful for the companies efforts to bring us all a little joy during such a dark time and for the awesome Customer Service. All of my size and styling questions have been answered and my communications have been pleasant. Thank you Gudrun!
posted 4 years ago - Anonymous
It does NOT take long to receive credit, either; not sure why some customers report problems, but I've had very good service.
posted 4 years ago - MAB
Some clothing is spectacular in design and fabric, and is well-made. Love the whimsy. Other is vastly over-priced for what it is. You really have to be careful. The website is awful - and the customer service also vastly mixed. I try now to buy the clothing second-hand. Saves money, easier to manage currencies and shipping locations, and no having to deal with their staff.
posted 4 years ago - Anonymous
Following my previous very negative review, the staff at Dunfermline wasted no time in putting things right for me, and I am now very happy with the quality of the service and the garment I bought.
posted 5 years ago - Anonymous