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Guest Reservations Reviews

4.6 Rating 48,282 Reviews

91 %

of reviewers recommend Guest Reservations

Company Reviews

4.6

Based on 48,282 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Guest Reservations:

Guest Reservations™ is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.

Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels.

Guest Reservations Reviews:
Guest Reservations was founded in 2016. Guest Reservations has a 4.5/5.0 Customer Review Rating across the web, making it one of the most trusted platforms for online hotel reservations.

Is GuestReservations.com Legit?
Yes, Guest Reservations is a legitimate and safe travel booking platform with millions of successful bookings since being founded in 2016. Travelers booking on GuestReservations.com enjoy exclusive deals, wide inventory selection of 100,000+ hotels, and industry-leading customer support. You can rest assured that your hotel booking will be safe when booking on Guest Reservations.

Guest Reservations Support:
Guest Reservations leads by example with top customer service and reviews. Guest Reservations Customer Care is open 24 hours per day, 7 days per week. Call (855) 470-1527 to discuss your order. To read verified Guest Reservations reviews, see below.

Visit Website

Phone:

(855) 470-1527

Email:

customercare@guestreservations.com

Guest Reservations 5 star review on 20th May 2022

Guest Reservations 5 star review on 16th May 2022

Guest Reservations 5 star review on 13th May 2022

Guest Reservations 5 star review on 12th May 2022

Guest Reservations 5 star review on 11th May 2022

Guest Reservations 5 star review on 10th May 2022

Guest Reservations 5 star review on 7th May 2022

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is annoying and won’t let me out”

Posted 2 years ago

“I cannot request amenities, cannot search for a room block, and calling took an hour with no help provided.”

Posted 2 years ago

“Extremely high booking fee !”

Posted 2 years ago

“Additional fees were not shown prior to booking”

Posted 2 years ago

“When I search for the room, I selected Reserve room with the rate of €96, but when I complete the reservation it turns out to be €131. ???!!”

Posted 2 years ago

“Never disclosed recovery fee”

Posted 2 years ago

“Declined my card 3 times before processing appropriately.”

Posted 2 years ago

“NO TIENE NTAS PARA HACER SOLICITUDES ESPECIALES. ES MUY IMPERSONAL.”

Posted 2 years ago

“They suck. I was unable to add a day to my reservation - spent an hour 1/2 trying to - finally had to make a new reservation (with checkout time). So I have to checkout at 11 am and start my existing reservation at 3pm.”

Posted 2 years ago

“Ihr nervt immens”

Posted 2 years ago

“Reservation ok but did not like the the jump in fee recovery fee could have got cheaper on hopper will not use again not happy”

Posted 2 years ago

“I find the fees associated with booking the room very misleading. Should be part of the room price.”

Posted 2 years ago

“YESTERDAY I HAD CALLED AND SPOKEN TO PRAGNAY ABOUT A BOOKING QUERY. HE WAS SUPPOSED TO REVERT BACK TO ME WITHIN A COUPLE OF HOURS. IT'S BEEN OVER 24 HOURS AND STILL NOT HEARD BACK FROM ANYONE. IT ALSO TOOK 4 ATTEMPTS OF BEING PUT ON HOLD AND LISTENING TO THE HORRID INCESSANT ANNOUNCEMENT NON STOP. DON'T EXPECT THIS KIND OF SERVICE AND LACK OF CARE FOR A LOYAL REPEATED CUSTOMER AND FROM THE HILTON GROUP. PRETTY SHABBY AND SHAMEFUL.”

Posted 2 years ago

“So much more expensive than booking directly with the property. Very misleading… And when I tried to call I was put on hold for 20 minutes with no one ever picking up”

Posted 2 years ago

“I put in one good credit card it rejected it several times. Then I used my other and it went through. Just didn’t appreciate all the extra steps”

Posted 2 years ago

“Tax is as high as daily rate.”

Posted 2 years ago

“doug wasnt happy with process”

Posted 2 years ago

“My dates are not what i booked, Please change it to arriving on the 20th and leaving on the 21st”

Posted 2 years ago

“This is a trick. As you know. I booked a 126 $ room and was charged 191 $ then fussed and got 10% off. But could not cancel as that date was earlier than time I made it. But I want my credit card info removed from your site after I get my refund . This is the worst hotel scam I’ve had ,and now it has ruined my entire trip. Horrible of you to be so sneaky.”

Posted 2 years ago

“Had problems using the card I normally use.”

Posted 2 years ago

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Guest Reservations is rated 4.6 based on 48,282 reviews