Guest Reservations Reviews

4.6 Rating 48,282 Reviews
91 %
of reviewers recommend Guest Reservations
4.6
Based on 48,282 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Guest Reservations:

Guest Reservations™ is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.

Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels.

Guest Reservations Reviews:
Guest Reservations was founded in 2016. Guest Reservations has a 4.5/5.0 Customer Review Rating across the web, making it one of the most trusted platforms for online hotel reservations.

Is GuestReservations.com Legit?
Yes, Guest Reservations is a legitimate and safe travel booking platform with millions of successful bookings since being founded in 2016. Travelers booking on GuestReservations.com enjoy exclusive deals, wide inventory selection of 100,000+ hotels, and industry-leading customer support. You can rest assured that your hotel booking will be safe when booking on Guest Reservations.

Guest Reservations Support:
Guest Reservations leads by example with top customer service and reviews. Guest Reservations Customer Care is open 24 hours per day, 7 days per week. Call (855) 470-1527 to discuss your order. To read verified Guest Reservations reviews, see below.

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Phone:

(855) 470-1527

Email:

customercare@guestreservations.com

Three nights at $155.00 came to almost $650 when I confirmed my reservation
Helpful Report
Posted 1 year ago
Couldn’t book over the phone because your operator can’t hear
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Posted 1 year ago
Reservation went smoothly but I was very surprised by the "Tax recovery charges and service fees" of $93.89 (as much as the cost of a room!). I've been staying at the Sands for many years and this is the first time I've been charged this fee. If I'm going to pay that kind of add-on fee I'll probably look next time for a place with more amenities.
Helpful Report
Posted 1 year ago
Hard to navigate. Didn't end up with rooms we wanted.
Helpful Report
Posted 1 year ago
The price changed. It was 140 and in the end it was 184
Helpful Report
Posted 1 year ago
Trying to understand how 4 nights at USD 373 suddenly became USD 2224!!!!!
Helpful Report
Posted 1 year ago
After waiting 15 minutes, I was hung up on.
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Posted 1 year ago
You didn’t mention the $65 service fee. Taxes I get, but I have never had to pay a service fee!
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Posted 1 year ago
Over charge on booking
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Posted 1 year ago
How did the rate go from $121 to $191.? I’m canceling this.
Helpful Report
Posted 1 year ago
I needed to try multiple devices to get the page to load, and nearly gave up before it finally loaded.
Helpful Report
Posted 1 year ago
Attempting to book a 3 night stay at the end of the month of May and at reservation completion the computer changed the dates to 1night the same night i am booking it in Kentucky. Called your customer service only to be told they cant help me and are gonna charge me for tonight…. Pitiful.. I will be fighting the charge and would NEVER recommend using your service again
Helpful Report
Posted 1 year ago
Price go up at the end
Helpful Report
Posted 1 year ago
Kept showing rooms that were unavailable. Very hard to navigate to a room that I could book.
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Posted 1 year ago
Not happy total price with taxes did not appear until too late to back out.
Helpful Report
Posted 1 year ago
Not happy with customer.service when you call. Nobody speaks english been on phone for twenty minutes. I have a rez for May 23 I needed to change it and make it arrival for 24 th even after twenty minutes of talking to four ppl who dont speak english I cldnt switxh my reservatiom so I had to make a second one. Really surprised by the lack of help on the phone as I stay here every year. Super shocked because I have always had five star service here. I even eailed four times no reply its been over two days. No response.
Helpful Report
Posted 1 year ago
Price on room didn't match total.on receipt. Pricing unclear.
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Posted 1 year ago
Tried to read the policies and it booked me. Mistake.
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Posted 1 year ago
Ripoff they over charge
Helpful Report
Posted 1 year ago
Why are you making me book this while I am standing right in front of your checking by blocking/preventing your staff from helping me? Makes no fucking sense and wasted both of our times.
Helpful Report
Posted 1 year ago
Guest Reservations is rated 4.6 based on 48,282 reviews