Guitar Superstore Reviews

Name: Guitar Superstore
Address: 42-45 Station Street,, Burton upon Trent
Rating: 4.80

4.8 Rating 40 Reviews

98 %

of reviewers recommend Guitar Superstore

Company Reviews

Questions

Visit Website

Phone:

01283 500366

Email:

julie@guitarsuperstore.com

Location:

42-45 Station Street,
Burton upon Trent
DE14 1AX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use the web daily to buy things - this is the most complicated / slow site that I have ever experienced. I Tried to place an order for a £925 guitar with my Barclaycard using my usual Verified by Visa security. This site payment system took me through a Paypal route - I don't have Palpal. The site administrator gave me a lecture on the merits of Paypal and got annoyed because her system was not performing right. I cancelled and bought elsewhere. Whoever designed the accounting side of this site needs a second opinion - by the way I am an IT professional.”

Helpful Report

Posted 8 years ago

Hi Barry, Sorry that you had issues when placing your order. We have tested the site since and aren’t having any speed issues. It may have been at the time of your order that there was, so very sorry about that. With regards to security, PayPal is secure, and does incorporate 3D Secure/Verified by Visa when processing an order. Also alternatively you could choose to ‘checkout by Amazon’ as advised on the phone. GSS

Posted 8 years ago

Guitar Superstore is rated 4.8 based on 40 reviews