GUN DOCK Reviews

4.6 Rating 339 Reviews
B
Happiness Grade

GUN DOCK have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

96.75%
Industry Average
Perfect transaction, fast shipping, best price on the Internet!
- Bradley Hall
Good price, good communication, and very quick shipping!
- Cody
Fast shipping. GREAT PRICE, and all around pure professionalism.
- Ty
A

Delivery - Fast

100.00%
Industry Average
OUTSTANDING CUSTOMER SERVICE! PROMPT DELIVERY AND THE ITEM WAS EXACTLY WHAT I WANTED. MY SON WILL HAVE AN AWESOME BIRTHDAY, THANK YOU!
- E
GunDock had the best price and fast delivery on my last order. They also didn't upcharge me for the use of a credit card like most others do.
- Anonymous
Great value, quick delivery! I would buy from them again...
- Grizfans
F

Refunds - Difficult

15.38%
Industry Average
I ordered a gun paid for it and a week later I got an email saying it was out of stock they did refund my money but lost a your of My time not going to order from them again
- Anonymous
14 mins later (from the email timestamps from support) I was emailed a cancellation of my order and a notice my credit card was refunded.
- Anonymous
Charged me an additional $25 in shipping that was not listed on the site. They have no explanation for it, they even agreed that there was no language of extra shipping, but did not give a refund. Now I have to go through my credit card company to have the extra shipping charges reversed. I will not be doing business with them again.
- Anonymous
96.92%
Industry Average
OUTSTANDING CUSTOMER SERVICE! PROMPT DELIVERY AND THE ITEM WAS EXACTLY WHAT I WANTED. MY SON WILL HAVE AN AWESOME BIRTHDAY, THANK YOU!
- E
Great service, great price. Easy transaction, flexible with shipping arrangements. Highest recommendation. Thank you!
- Greg
Great fast service, good prices, one of the best sites to buy firearms.
- Anonymous