“
Scarborough branch
Amazing service from in store.
All very helpful but Zoee went above and beyond.
I was feeling hopeless when we went in after a broken product but she'd restored my faith in humanity, let alone H Samuel. Lol
”
posted 1 month ago
- Bethbob
“
Hi I would just like to say what a a good experience I have had with this company would highly recommend them , I bought a bracelet for my granddaughters graduation , the staff at the shop were so helpful, unfortunately when my granddaughter tried it on after I purchased the bracelet it was slightly to big ,I took it back to see if they could tack a few links out and they sent it away for me and the staff were very helpful and friendly , I was willing to pay for the adjustments so they said they were not sure how much it would be , on the return of the bracelet I was so surprised that they didnโt charge, I donโt think you would get this service at any other jewellery store , so thank you to all the staff at Hsamuels in Burkenhead , kind regards Mrs J Green
”
posted 1 month ago
- Mrs Julie Green
“
I was looking for a very specific crucifix. The amazing staff at the Skipton branch could not have been more attentive and understanding and so pleasant. They found exactly what I wanted, I could not express how grateful and delighted I am. My future place for any jewellery, be it for myself or as a gift. Outstanding and exceptional service.๐
”
posted 2 months ago
- Cathy Rogers
“
Visited Silverburn store. Kristen welcomed me and looked at my rings which badly needed a clean. I returned 30 minutes later and my rings were sparkling. Great service and very friendly. Thank you Kirsten
”
posted 3 months ago
- Gillian
“
Good service from Jordan store manager swindon branch and salle let me know when my watch was in a big thank you
”
posted 6 months ago
- Anonymous
“
First class service and my solid silver watch can be worn again.
”
posted 6 months ago
- Shields
“
Great service from Melissa in the Skipton store, sorted my problem with a watch, very patient and helpful, Thanks ๐
”
posted 7 months ago
- Anonymous
“
Hi great service from Janie at your store in Fort kinnaird. Soooo helpful and knowledgeable.
Thank you so much ken
”
posted 7 months ago
- Ken
“
We went into the Scarborough to choose a replacement engagement ring. The customer service was fantastic. A big shout out to Alison. We bought a ring and also sent my wedding ring off to be cleaned and re-rodium plated. We also insured my wedding ring. The whole experience was stressfree and at no point did we feel obliged to buy anything. Alison was very knowledgeable and made our experience a lovely one. Thank you ๐
”
posted 1 year ago
- Lynn
“
Visited Samuels again and again great service, very helpful staff.
”
posted 1 year ago
- STEPHEN CREGHAN