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H Samuel Reviews

2.8 Rating 351 Reviews
A-
Happiness Grade
Read H Samuel Reviews
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Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley

A-

Customer Service - Good

83.05%
Industry Average
We went into the Scarborough to choose a replacement engagement ring. The customer service was fantastic. A big shout out to Alison. We bought a ring and also sent my wedding ring off to be cleaned and re-rodium plated. We also insured my wedding ring. The whole experience was stressfree and at no point did we feel obliged to buy anything. Alison was very knowledgeable and made our experience a lovely one. Thank you 😊
posted 1 month ago - Lynn
Visited Samuels again and again great service, very helpful staff.
posted 2 months ago - STEPHEN CREGHAN
Just been to Wakefield branch and both me and my wife were very pleased with the excellent service we had from both Claire and Emma.
posted 2 months ago - Anonymous
Just been to Samuels St Helens, very good service, helpful and friendly. Certainly would recommend them and will buy from them again.
posted 4 months ago - Steve Creghan
Very good service. Polite, knowledgeable sales assistant.
posted 4 months ago - Anonymous
Reena from H Samuel Swansea served me this week excellent service could not do enough I will be sure to return for Christmas to make my next purchase. Well Done Reena Lovely Lady.
posted 5 months ago - Anonymous
Great service lovely staff tom was so helpful amd really listened and help me choose my new ring highly recomend x
posted 6 months ago - Helen nash
The man that done it was so helpfully He had first class customer service .
posted 8 months ago - Sharon
Great service...bought a lovely watch..metal strap was too big...Tracey said if I purchase and take it to Timpson she'd reimburse me the cost...fantastic...thanks
posted 8 months ago - Anita
Similarly, the next day when I went in to pay and collect, her customer service was excellent, as well as being a lovely person in a very busy retail week.
posted 11 months ago - Emer Cunningham