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H Samuel Reviews

2.7 Rating 343 Reviews
A-
Happiness Grade
Read H Samuel Reviews
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Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley

A-

Customer Service - Good

85.00%
Industry Average
Just been to Samuels St Helens, very good service, helpful and friendly. Certainly would recommend them and will buy from them again.
posted 3 weeks ago - Steve Creghan
Very good service. Polite, knowledgeable sales assistant.
posted 4 weeks ago - Anonymous
Reena from H Samuel Swansea served me this week excellent service could not do enough I will be sure to return for Christmas to make my next purchase. Well Done Reena Lovely Lady.
posted 1 month ago - Anonymous
Great service lovely staff tom was so helpful amd really listened and help me choose my new ring highly recomend x
posted 2 months ago - Helen nash
The man that done it was so helpfully He had first class customer service .
posted 4 months ago - Sharon
Great service...bought a lovely watch..metal strap was too big...Tracey said if I purchase and take it to Timpson she'd reimburse me the cost...fantastic...thanks
posted 5 months ago - Anita
Similarly, the next day when I went in to pay and collect, her customer service was excellent, as well as being a lovely person in a very busy retail week.
posted 7 months ago - Emer Cunningham
Excellent customer service at the Colchester branch. Very helpful member of staff. Fixed a broken chain at nil cost. Fantastic. Highly recommend.
posted 7 months ago - Anonymous
Bury St Edmunds Branch. The staff were very nice without being pushy, I was allowed to take my time to look around without being harassed, once I had chosen my earrings, a staff member came straight over, Adrian was friendly, informative and very helpful. Item purchased without a fuss, I left relaxed and happy. Good customer service.
posted 10 months ago - Sue B.
I recently visited the Leicester store on Gallowtree Gate. I have,in the last couple of weeks,chosen 2 rings. I have taken them both back. They were perfectly fine, just not what i was looking for. Thanks to Demi,lovely young lady assistant,i found the perfect diamond ring. Well done H. Samuel. No fuss or drama,just great customer service.
posted 1 year ago - Lynn