“
Customer service at H Samuel’s in Merry Hill (West Midlands) was exceptional. The assistant, Kerry, was helpful, polite & very professional. 10/10 in my opinion.
”
posted 1 month ago
- David Knowlton
“
I have visited last week H Samuel reading
Sandra served me I m really happy with excellent customer service
All staff are good, great staff and great service
”
posted 1 month ago
- Farhan
“
H Samuel's in southend replaced a bracelet under warranty with no fuss or bother. Had one in stock for me to take away. Great service.
”
posted 1 month ago
- Anonymous
“
Big thankyou to Sharon in the Belfast Castle court store, her professionalism, knowledge and customer service was phenomenal, couldn't do enough, will certainly be back. Great products and great service...piercing is also a fab addition to the store it was swift, affordable and pain free .
”
posted 1 month ago
- Dale Cosby
“
Called into the st helens branch spare of the moment was given a free clean of my gold chain which is now spotless. Was served by a lovely young lady called Emily who did a fantastic job thank you very 5 star service
”
posted 1 month ago
- Anonymous
“
Excellent service and advice from Val at the Northwich store.
”
posted 1 month ago
- Anonymous
“
Excellent Service very friendly staff and very helpful. Had a clasp put on an antique bracelet my Great Grand father had made and inscribed in WW1. It was valuable in sentimental value and they took great care with it. Their expertise in knowing not to polishing it would damage the bracelet.
A new clasp was attached to make it safer to wear. Highly recommended.
”
posted 1 month ago
- Debbie Hutson
“
Excellent customer service from Caitlin -so professional and knowledgeable in the h Samual branch in foyleside derry ni.
”
posted 1 month ago
- Sharon Jones
“
I'm happy because I have got good service from Marion.
”
posted 2 months ago
- Luozhen
“
Had a problem at Cannock shop. Gemma + Hannah
Sorted it out, no problem,
Nothing was too much trouble.
Very friendly and helpful.
Excellent service.
”
posted 2 months ago
- Mr Morris